LCBO complaints process question
I would like to understand how the complaints against cashiers process works. I had an unpleasant situation, and I would like to make my complaint count.
I understand if I simply call up the supervisor, he will just discard my complaint and carry on business as normal - they protect their own.
Is there a better way? Has anyone successfully gotten an apology from LCBO Canada?
EDIT - I called up the supervisor, he apologized to me and said he will speak to the cashier.
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