Lenovo customer service
Anyone able to get hold of them? I wait an hour and then try make callback which is an hour later but almost 4 hour and no call. Is this normal?
Mar 2nd, 2021 7:22 pm
Mar 2nd, 2021 7:24 pm
Mar 2nd, 2021 11:50 pm
Mar 3rd, 2021 4:14 am
Mar 3rd, 2021 8:55 am
Mar 3rd, 2021 9:37 am
Mar 3rd, 2021 10:23 am
Exactly this. There are a lot of user experience stories about how terrible Lenovo's customer service is. Things from not offering returns for detective products to closing support tickets without even responding to the customer. I mean like you're buying a computer that's $400-500 less than equivalents from Dell, HP and Asus so of course there's a reason why. When you buy Lenovo you 1.) Have to have the ability to troubleshoot any issues yourself; and 2.) Expect not to be able to return the product. Their products are good when they work but they don't just think of it as a fool and their money parted.hierophant wrote: ↑ Their customer service is HORRENDOUS.