I recently bought a Lenovo laptop hoping to get a cashback from Rakuten and they don't want to honor it. Sent in the purchase receipt to them and Rakuten stated that "Unfortunately, Lenovo has been unable to verify this purchase as being eligible for Rakuten credit. This means Rakuten.ca has earned no credit for this purchase and as such cannot credit your account." I don't get how they can't verify the purchase. Money certainly came off my credit card. Someone is lying and its bullcrap. At 11% thats a couple of hundred dollars I lost out on. Anyone else get screwed out of their "cashback?