Locked out of MotoG after reset

Depending on the version of Android, there may be no easy way to bypass the factory reset protection (FRP) from a hard reset.

Search Google for possible solutions or try a local cell repair shop.

Isn't there an option to reset to factory settings using volume up + power buttons?

BitShark92 wrote: ↑ Isn't there an option to reset to factory settings using volume up + power buttons?

Performing a reset from the bootloader will often require authentication if the phone was set up with a Google account.

audit13 wrote: ↑ Performing a reset from the bootloader will often require authentication if the phone was set up with a Google account.

Yes. To be more specific, it is an anti-theft feature. Most modern Android phones will remember the first Google account that was used. This will survive a reset. You have to enter the correct account name and password in order to proceed.

For those planning to repurpose an Android phone, you can go into Settings and manually remove that account before the reset. At least that will tell you the needed account name.