Lost confidence in Amazon

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May 20th, 2020 4:32 pm

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May 16th, 2020 6:40 am

doomhammer [OP]: Deal Addict; Aug 11, 2003; 1651 posts; 209 upvotes; C-53

May 16th, 2020 6:40 am

Lost confidence in Amazon

lol, I've lost all confidence I had in Amazon. They're shipping fake stuff from China and refurbs without correctly labelling as such.

Recently, I purchased a pair of RING sensors. Assumed they were new. It didnt mention anywhere they were otherwise. What I received were a sad case of class-C refurbs lol .. first off no RING box .. they were in a zip lock bag rofl .. then all the manuals were kinda .. had a sticky gluey crap on that .. and the magnetic sensors were clearly chipped off and broken off plastic but had been painted over!

I promptly returned them lol !

These days, I'm only relying on Amazon if I really need to buy something. Else I'm buying straight from the retailer and/or manufacturer directly. Sorry Aamazon, because of your greed you have lowered your standards!

Please thank me if you find this helpful

Thread Summary

OP didn't know how to use Amazon and had a bad experience with a third party marketplace seller.

47 replies

May 16th, 2020 6:53 am

IcarusLSC: Deal Addict; Nov 7, 2016; 2624 posts; 1539 upvotes; Ontario

May 16th, 2020 6:53 am

Extremely common from amazon, that is why I rarely use it now. To many fakes and crap from there and prices in the .ca site aren't any better then elsewhere, just gotta look...

+4

May 16th, 2020 7:59 am

redflagdealsguy: Penalty Box; Feb 24, 2018; 24780 posts; 32506 upvotes

May 16th, 2020 7:59 am

Amazon is a marketplace to the world.

If you know how to use its services, it's a gem.

+5

May 16th, 2020 9:29 am

gizmo8: Deal Addict; Dec 12, 2005; 4901 posts; 582 upvotes; Greater Toronto Area

May 16th, 2020 9:29 am

redflagdealsguy wrote: ↑ Amazon is a marketplace to the world.

If you know how to use its services, it's a gem.

Wow I finally agree with you...usually the prime shipping items are authentic and new.Search the seller feedbacks,if its a weird unknown seller avoid.99% of my purchases in Amazon been great,when they have those lightning deals its even better.I notice their pricing is very compeititive.

+1

May 16th, 2020 9:39 am

Mattw22: Jr. Member; Apr 25, 2020; 196 posts; 62 upvotes

May 16th, 2020 9:39 am

Yeah, there are a lot of fake items on Amazon but in my case, just beware of which seller you're buying the item from. Some Chinese sellers create counterfeit items and trick the buyers with a lower price. I'm still buying on Amazon though. Just be extra careful with sellers and read reviews.

+1

May 16th, 2020 10:20 am

cybercavalier: Deal Addict; Mar 6, 2015; 1548 posts; 251 upvotes

May 16th, 2020 10:20 am

I was tricked too (a seller in China) but got the replacement item for free... The original item was about CDN$10 anyway so I think the seller was more concerned about me not complaining than taking money.

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+1

May 16th, 2020 10:33 am

zod: Deal Guru; Mar 12, 2005; 10983 posts; 2798 upvotes; Victoria

May 16th, 2020 10:33 am

I think Amazon is two things. There's the stuff they sell themselves. You know that's probably going to be legit.

They are also a marketplace for anyone to sell their wares. If the price is too good to be true it probably is. Treat it like ebay, because it's not Amazon doing the selling, it's Amazon allowing their store to be used as storefront for other merchants.

+1

May 16th, 2020 11:00 am

mrweather: Deal Fanatic; Aug 29, 2011; 8601 posts; 5519 upvotes; Mississauga

May 16th, 2020 11:00 am

I only buy stuff that’s sold and fulfilled by Amazon. Never had an issue.

+3

May 16th, 2020 11:40 am

The Canterbury Tail: Deal Addict; Jan 10, 2009; 1585 posts; 976 upvotes; Toronto

May 16th, 2020 11:40 am

Be careful when buying Marketplace items from Amazon. But Shipped and Sold by Amazon stuff is legit.

+1

May 16th, 2020 11:45 am

cgtlky: Deal Fanatic; Jan 31, 2006; 8025 posts; 2355 upvotes; Toronto

May 16th, 2020 11:45 am

doomhammer wrote: ↑ lol, I've lost all confidence I had in Amazon. They're shipping fake stuff from China and refurbs without correctly labelling as such.

Recently, I purchased a pair of RING sensors. Assumed they were new. It didnt mention anywhere they were otherwise. What I received were a sad case of class-C refurbs lol .. first off no RING box .. they were in a zip lock bag rofl .. then all the manuals were kinda .. had a sticky gluey crap on that .. and the magnetic sensors were clearly chipped off and broken off plastic but had been painted over!

I promptly returned them lol !

These days, I'm only relying on Amazon if I really need to buy something. Else I'm buying straight from the retailer and/or manufacturer directly. Sorry Aamazon, because of your greed you have lowered your standards!

You did not buy from Amazon but Marketplace. I always make sure the item is listed as "FULFILLED by Amazon", which will ended up free if they ship the item "not stated in the ad. " Lol...

+4

May 16th, 2020 12:39 pm

Jucius Maximus: Deal Expert; Aug 18, 2005; 21124 posts; 5803 upvotes; Burlington-Hamilton

May 16th, 2020 12:39 pm

Amazon is slowly turning into another eBay.
It's sad, really sad.

WHY should it be necessary to be constantly watching for fake reviews, scam sellers, counterfeit products, miscellaneous unknown China sellers, etc., on a huge well-known and "trusted" site like Amazon? If people want a flea market or wholesale market, that's where they will go.

I can only hope that our local businesses, spurred on by the coronavirus, will up their game and improve their online shopping offerings to take on Amazon.
If Amazon is forced to improve its practices, improve customer service, and deal with fakes and frauds properly, it's a win for everyone.

- casual gastronomist -

+7

May 16th, 2020 1:21 pm

Heavenleigh85: Deal Addict; Aug 10, 2013; 2396 posts; 662 upvotes; Toronto

May 16th, 2020 1:21 pm

I’ve also noticed quality gone downhill ashamed that I’ve helped make bezos a trillionaire

+4

May 16th, 2020 1:24 pm

coriolis: Deal Expert; May 22, 2005; 20781 posts; 6257 upvotes; GTA

May 16th, 2020 1:24 pm

They're also rolling back the bonus extra pay, yeah I think I'm done with Amazon.

+2

May 16th, 2020 1:29 pm

KanataKG: Deal Fanatic; Nov 22, 2015; 6810 posts; 6962 upvotes

May 16th, 2020 1:29 pm

doomhammer wrote: ↑

lol, I've lost all confidence I had in Amazon. They're shipping fake stuff from China and refurbs without correctly labelling as such.

Recently, I purchased a pair of RING sensors. Assumed they were new. It didnt mention anywhere they were otherwise. What I received were a sad case of class-C refurbs lol .. first off no RING box .. they were in a zip lock bag rofl .. then all the manuals were kinda .. had a sticky gluey crap on that .. and the magnetic sensors were clearly chipped off and broken off plastic but had been painted over!

I promptly returned them lol !

These days, I'm only relying on Amazon if I really need to buy something. Else I'm buying straight from the retailer and/or manufacturer directly. Sorry Aamazon, because of your greed you have lowered your standards!

Probably someone else's fradulent return, if you purchased it directly from Amazon.

Nothing to do with Amazon really... If anything, your post only shows that we should have confidence in Amazon... After all, they accepted your return and fixed the issue, no questions asked.

If you had ordered it anywhere else, you'd be SOL

+1

May 16th, 2020 1:30 pm

KanataKG: Deal Fanatic; Nov 22, 2015; 6810 posts; 6962 upvotes

May 16th, 2020 1:30 pm

Heavenleigh85 wrote: ↑ I’ve also noticed quality gone downhill ashamed that I’ve helped make bezos a trillionaire

Quality how? I've ordered more stuff from Amazon in the last few weeks than ever before. Everything has been excellent.

Even the shipping and customer service has exceeded all expectations. Managed to get hard to find items shipped to me for less than what they cost at the store

Last edited by KanataKG on May 16th, 2020 1:32 pm, edited 1 time in total.

+3

May 16th, 2020 1:31 pm

danmartin471: Banned; Dec 17, 2019; 228 posts; 237 upvotes; Montreal

May 16th, 2020 1:31 pm

I'm done with Amazon as well, for many reasons.

Costco treats its' employees like gold, and that can't be ignored.

I'm a customer at Public Mobile and VoIP.ms!

+2

May 16th, 2020 1:33 pm

KanataKG: Deal Fanatic; Nov 22, 2015; 6810 posts; 6962 upvotes

May 16th, 2020 1:33 pm

danmartin471 wrote: ↑ I'm done with Amazon as well, for many reasons.

Costco treats its' employees like gold, and that can't be ignored.

Costco online sucks though. I ordered things weeks ago and they haven't arrived. Good thing you don't need a membership to shop online

+3

May 16th, 2020 1:33 pm

Heavenleigh85: Deal Addict; Aug 10, 2013; 2396 posts; 662 upvotes; Toronto

May 16th, 2020 1:33 pm

KanataKG wrote: ↑ Quality how? I've ordered more stuff from Amazon in the last few weeks than ever before. Everything has been excellent.

Electronics that would stop working after a week, dishes that the handles literally started falling off 2 weeks after use, I’m very leery of their electronics now but they have a good return policy so there’s that

May 16th, 2020 1:35 pm

KanataKG: Deal Fanatic; Nov 22, 2015; 6810 posts; 6962 upvotes

May 16th, 2020 1:35 pm

Heavenleigh85 wrote: ↑ Electronics that would stop working after a week, dishes that the handles literally started falling off 2 weeks after use, I’m very leery of their electronics now but they have a good return policy so there’s that

Yeah, buy from Amazon directly and you won't run in to those kinds of problems. I never buy stuff "fulfilled by Amazon" or from a third party.

What do you mean by "their" electronics? I'm guessing you mean third party sellers with cheap China stuff...

I just received my Logitech webcam from Amazon... No issues so far... Same with my Wacom Intuous tablet

May 16th, 2020 1:42 pm

craftsman: Deal Expert; Jan 27, 2006; 20713 posts; 14172 upvotes; Vancouver, BC

May 16th, 2020 1:42 pm

cybercavalier wrote: ↑ I was tricked too (a seller in China) but got the replacement item for free... The original item was about CDN$10 anyway so I think the seller was more concerned about me not complaining than taking money.

Unfortunately/fortunately (depending on your point of view), this happens a lot with me especially for anything that has to do with specifications - ie lights that are X lumens or batteries that are supposed to hold Y mAHr. Most of the time after I send a question to the seller about the difference, I get an immediate refund without too much fuss as they probably know the specifications were fake. Sometimes, I need to provide to them a lot of 'proof' before a refund is issued.

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