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Low water pressure due to something wrong with the water softner?

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  • Feb 5th, 2019 1:54 pm
[OP]
Newbie
Nov 27, 2011
2 posts
MARKHAM

Low water pressure due to something wrong with the water softner?

My house started to have very low water pressure to a point that there was not enough water to shower all of the sudden on Monday. But the pressure is back to normal when I let the water to bypass the water softener or put the softener into diagnostic mode. I called the person who installed the softener and he said it could be because the screener in the softener is dirty or something wrong in the parts of the softener which could cost $100 to $300 to fix just for the labour (warrany only includes the parts). My softener is excalibur and only 3 years old. Anyone has similar experience or advice regarding the problem or the price?

Thanks in advance!
4 replies
Deal Addict
User avatar
Jul 15, 2003
3325 posts
774 upvotes
Ontario, Canada
crystallo0922 wrote: My house started to have very low water pressure to a point that there was not enough water to shower all of the sudden on Monday. But the pressure is back to normal when I let the water to bypass the water softener or put the softener into diagnostic mode. I called the person who installed the softener and he said it could be because the screener in the softener is dirty or something wrong in the parts of the softener which could cost $100 to $300 to fix just for the labour (warrany only includes the parts). My softener is excalibur and only 3 years old. Anyone has similar experience or advice regarding the problem or the price?
Thanks in advance!
I don't have a direct answer but here's some info i've found out over the years.
The water softener is a big tank full of small resin beads. When brand new the water can flow through at a rate that doesn't affect your water pressure.

If your water supply has dirt/grit/stuff in it, the resin beads act like a filter and all that crap will get stuck in with the resin. over time this will cause blockage and you get lower water pressure. There's no easy fix for this other than replacing all the resin.

Also, when the resin beads get really old (like over 13 years) they might start to break down. They actually get soft and can form a gelatinous mass inside your tank. That also leads to low water pressure. This will happen slowly over time. you'll notice slow decrease in pressure. And usually it's worse right after a regeneration cycle. The fix is to replace all the resin. This whole job will probably be $300-600 depending on your tank size.

if you have a sudden pressure loss i doubt it's either of those. sounds like the control valves at the top have gotten stuck or something. never had to do a repair on that part of mine before.
[OP]
Newbie
Nov 27, 2011
2 posts
MARKHAM
Thank you for ur advice! I asked the guy who installed it over to take a look amd he only said that the beads are stuck in the pipes and mentioned nothing about the control valves though..
Member
Aug 23, 2006
200 posts
5 upvotes
OP, can you please share how you fixed the problem? I’m having the exact same problem right now. If I’m in the middle of shower and the water softener goes into regeneration mode, the loss of water pressure is very sudden and drastic. I get almost no water upstairs anymore.
Deal Fanatic
Jan 25, 2007
9442 posts
4886 upvotes
Paris
poohsing wrote: OP, can you please share how you fixed the problem? I’m having the exact same problem right now. If I’m in the middle of shower and the water softener goes into regeneration mode, the loss of water pressure is very sudden and drastic. I get almost no water upstairs anymore.
I’d fix that by setting the regen to a certain time if you can. My water softener is demand based, but then recharges at a time determined by me once the demand is triggered. I set it to 10:30am as we are 99% out of the house at that time (work all week, kid activities, church Sunday).

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