Lowes and Home Depot
Within 15 minute driving distance from my house there are 4 Home Depots and 2 Lowes. I tend to shop at Home Depots more often due to locations and their very easy return policy (bought an item last year, showed up with the receipt and they gave me store credit), which I had to use quite often due to the DYI basement renovation.
But couple years ago my car got broken into, my wallet was stolen. I had recent receipts from Lowes and Home Depot showing the store cards that were used, with some balance. Home Depot was not willing to help (cards are treated like cash), while Lowes escalated the issue, cancelled the stolen card, and issued me a new gift card with the same balance. So that was pretty nice, among the mess of trying to sort my life out from the incident.
Recently I got into woodworking and noticed Lowes has a very good selection of woodworking tools, better than Home Depot (power tools like sanders, planner, band saws, drill presses, even mini jointers!!). I was pleasantly surprised.
Are there any particular hobbies/ interests/ trade-tools that you would prefer one over the other? Of course this is just comparing the tool, not specialty stores.