MBNA sent me a letter but no card?

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Apr 23rd, 2021 8:43 pm

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Apr 23rd, 2021 10:33 am

pca1987 [OP]: Sr. Member; Aug 30, 2015; 825 posts; 568 upvotes; Kitchener, ON

Apr 23rd, 2021 10:33 am

MBNA sent me a letter but no card?

Hey guys, I've applied for the Amazon card and they said they would mail me the physical card along with the user agreement.

13 days later (yesterday) I got a letter from MBNA but it's only a pamphlet saying I have to register on their website and and some benefits paperwork.
The envelope did not contain the physical card or the user agreement. And I can't register on the website without the card number.

I tried calling but the waiting time was too long, I will try again later or tomorrow. I am worried the payment due date will come and I have no statement or credit card number to pay the bill.

Anyone with the same card know if they send 2 letters of if it's actually missing?

10 replies

Apr 23rd, 2021 11:08 am

Eleventeen: Sr. Member; Jul 20, 2017; 954 posts; 1119 upvotes

Apr 23rd, 2021 11:08 am

the usual boilerplate timing is 10 business days. So 13 real days isn't quite that. You'll probably get it monday/tues/wed. If not by then, yea you'll have to call and get a new card sent.

Not too unusual to receive promo mail before the card. Since the card takes a day or 2 to manufacture, but the promo mail is auto printed/mailed out soon as ur a member.

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Apr 23rd, 2021 3:07 pm

rhw123: Deal Addict; Feb 4, 2019; 2060 posts; 3242 upvotes; BC

Apr 23rd, 2021 3:07 pm

For my last MBNA card I also received a separate envelope with some paperwork before the card arrived. You'll probably receive the card in the next few days. If not, call MBNA and ask for a replacement card to be expedited.

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Apr 23rd, 2021 3:12 pm

CheapMang: Sr. Member; Feb 4, 2017; 867 posts; 832 upvotes; Toronto

Apr 23rd, 2021 3:12 pm

I am pretty sure the card is coming separately, I have previous MBNA cards delivered like that.

I dont understand why you are worried about making payment to the credit card before it's due date? You don't even know your credit card number and made no purchases on the card. If your payment due date is today, the amount will be $0.

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Apr 23rd, 2021 3:15 pm

rhw123: Deal Addict; Feb 4, 2019; 2060 posts; 3242 upvotes; BC

Apr 23rd, 2021 3:15 pm

CheapMang wrote: ↑ I dont understand why you are worried about making payment to the credit card before it's due date? You don't even know your credit card number and made no purchases on the card. If your payment due date is today, the amount will be $0.

If the card has an annual fee it would be charged on the first statement. I've had that happen, that the first statement generated with the AF on it before the card arrived.

Apr 23rd, 2021 3:18 pm

CheapMang: Sr. Member; Feb 4, 2017; 867 posts; 832 upvotes; Toronto

Apr 23rd, 2021 3:18 pm

rhw123 wrote: ↑ If the card has an annual fee it would be charged on the first statement. I've had that happen, that the first statement generated with the AF on it before the card arrived.

The amazon card does not have an annual fee.

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Apr 23rd, 2021 3:19 pm

pca1987 [OP]: Sr. Member; Aug 30, 2015; 825 posts; 568 upvotes; Kitchener, ON

Apr 23rd, 2021 3:19 pm

CheapMang wrote: ↑ I am pretty sure the card is coming separately, I have previous MBNA cards delivered like that.

I dont understand why you are worried about making payment to the credit card before it's due date? You don't even know your credit card number and made no purchases on the card. If your payment due date is today, the amount will be $0.

amazon pre-approves it and it's already my default payment at amazon and I made a few purchases already, even without knowing the actual card number

+2

Apr 23rd, 2021 3:21 pm

CheapMang: Sr. Member; Feb 4, 2017; 867 posts; 832 upvotes; Toronto

Apr 23rd, 2021 3:21 pm

pca1987 wrote: ↑ amazon pre-approves it and it's already my default payment at amazon and I made a few purchases already, even without knowing the actual card number

Oh wow, didn't know they do that. Ok, that explains why you're worried then

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Apr 23rd, 2021 3:23 pm

rhw123: Deal Addict; Feb 4, 2019; 2060 posts; 3242 upvotes; BC

Apr 23rd, 2021 3:23 pm

CheapMang wrote: ↑ The amazon card does not have an annual fee.

You are right. I completely read over the part where OP said they applied for the Amazon card

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Apr 23rd, 2021 6:23 pm

CouponBaron: Sr. Member; Jan 18, 2015; 833 posts; 553 upvotes; Cornwall, ON

Apr 23rd, 2021 6:23 pm

I applied for/changed cards and actually got my acceptance letter almost 2 weeks after receiving my card! So it seems COVID YMMV applies. So yeah, they should be sending more than one envelope to you.

Max Low Income NoAF CB:
SLOT1: Simplii 4%/1.5%
SLOT2: 3% (Grocery) BMO CB MC ** MC for WM Supercentre+NoFrills
SLOT3: 2% Tang 2/3 categories AND/OR 2% Desjardins Remises/CB (Specific Categories)
SLOT4: 1.25% (OTHER) Amex SC

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Apr 23rd, 2021 8:43 pm

pca1987 [OP]: Sr. Member; Aug 30, 2015; 825 posts; 568 upvotes; Kitchener, ON

Apr 23rd, 2021 8:43 pm

CouponBaron wrote: ↑ I applied for/changed cards and actually got my acceptance letter almost 2 weeks after receiving my card! So it seems COVID YMMV applies. So yeah, they should be sending more than one envelope to you.

good to know they send two, I'll just wait then. Thanks!

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