TSDH wrote: ↑Got a ticket that hasn't been registered in both the online and phone payment systems and 13 days have passed since it was issued--Payment is due in 2 days. Would prefer to pay online as it gives a record of payment though I know that's unlikely given the slowness of government bureacracy, .
Would I be able to pay over the phone after speaking to a customer service rep about the problem?
You can wait for the mail to come and then pay it. If you do not receive anything the ticket might have fallen through the cracks and you got lucky.
Double check the licence plate on the ticket - sometimes they make mistakes.