Ongoing Deal Discussion

[Telus] Telus Retention Plan..

[OP]
Sr. Member
Jul 13, 2003
558 posts
24 upvotes

[Telus] Telus Retention Plan..

Don't know if this was posted already but this is for existing Telus clients.

I call a week back to cancel the line and explained to them that i was going to go with Rogers. They asked me what they were offering and they would match it. This is what I got.

250 anytime
100 Long distance
Unlimited Incoming
After 6pm free
Caller display

All for $20 plus system access fee.

I think you would be able to add vm in there and they would match it too. It's just that my dad does not use VM.

My friend also did this after and I got the same deal.
8244 replies
Member
User avatar
Mar 4, 2007
351 posts
40 upvotes
it look similare to waht I have,

17.30+saf+tx

200 min
50 LD
Call display
VM basic
unlimited WE at 6PM
Deal Expert
User avatar
Nov 2, 2003
16384 posts
2774 upvotes
GTA
my plan is in my signature
Sr. Member
Mar 29, 2007
525 posts
74 upvotes
-
oh man like the bajillion page thread on retention plans was hard to find :lol: :lol:
Jr. Member
User avatar
Apr 20, 2006
141 posts
28 upvotes
Barrie
I called Telus Retentions today and the first time I got a real "witch" so I called back again and got a really good person and this is the plan I am on now for two phones.

Caller ID
Long Distance 75
Unlimited Text
200 anytime minutes
Voice Mail
Free evenings/weekends after 6pm

$17.30 + SAF + 911 + taxes

I am happy with it....
Deal Addict
Oct 19, 2007
2153 posts
797 upvotes
Similar to mine which I got it in winter

250 min anytime
100 min LD
ultd txt msg
ultd local incoming calls
ultd evenings/wknds @ 6
ultd telus to telus
vm3
cid
cc

$20+fees
Member
Mar 22, 2004
300 posts
30 upvotes
Vancouver
Thanks OP, did you have to sign a contract to get this deal?
Member
User avatar
May 10, 2008
309 posts
7 upvotes
Brampton
I am currently on the retention plan aswell. I was looking to save money and not many minutes..since i dont use my cell much. So my plan is 17.50+tax and no saf. Its not a bad deal for me. 20 bucks with taxes and everything.
Sr. Member
User avatar
Aug 18, 2005
919 posts
57 upvotes
Can anyone give me the number for Telus' retention department?
Sr. Member
Dec 22, 2003
973 posts
88 upvotes
Calgary
there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R
Deal Addict
Jul 3, 2002
1129 posts
386 upvotes
YYC
Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?
Sr. Member
Dec 22, 2003
973 posts
88 upvotes
Calgary
herc wrote: Telus offered me, without me ever calling them:

$20 plus SAF + 911 + GST:
200 anytime minutes (per second billing)
evenings and weekends at 6PM
voice mail (not sure if it's 3 or 10)
call display
call waiting

I want to get text messaging included. What's my chances if I call retention? I see some of you got it for about this price. I know per second billing is more expensive but do you think this excludes me getting text messaging for $20?
If you're not on contract, you'll probably get it. They're worried about iPhone churn.
Deal Addict
Dec 19, 2007
1238 posts
17 upvotes
You should ask for the Retail EPP plan instead, $25 for 350 Daytime minutes, VM3, CID, Free after 6pm,, detailed billing, additional minutes for $.025
Deal Addict
Aug 18, 2004
1216 posts
119 upvotes
Toronto
theprodigy wrote: Can anyone give me the number for Telus' retention department?
lint wrote: there is no direct number. You call into client care, and if you're a churn risk, they will transfer you to L&R

1-877-279-3100
Newbie
Feb 24, 2008
23 posts
1 upvote
I just got:

300 Anytime Minutes
Call Id
Voicemail
250 Text
Fave 5 national Talk and Text
Unlimited After 6 and Weekends
Unlimited Data Plan (Unlimited Browsing, Email, IM, etc.)
Free Blackberry Curve (By way of $150 bill credit)

35 + saf + 911 + tax & 3 year contract.

$45 total a month

Sound like a decent deal?
Newbie
Jul 19, 2008
13 posts
1 upvote
Toronto
Did you get that one from the store or through retention?
redblanketinc wrote: I just got:

300 Anytime Minutes
Call Id
Voicemail
250 Text
Fave 5 national Talk and Text
Unlimited After 6 and Weekends
Unlimited Data Plan (Unlimited Browsing, Email, IM, etc.)
Free Blackberry Curve (By way of $150 bill credit)

35 + saf + 911 + tax & 3 year contract.

$45 total a month

Sound like a decent deal?
Jr. Member
Jun 25, 2007
198 posts
9 upvotes
I have a question about Telus retention plan.

Does this retention plan comes with contract or not?

My 3-year contract will be ended next month.

Do I have to extend my contract to get this retention plan ?

Thanks
Member
Aug 14, 2007
442 posts
1 upvote
Vancouver
iphone? blehhh we got the diamond!!!!!!!

actually. i havent really looked at the comparisons. but i think the iphone is ovver rated.

i like my berry myself.

retention offer i got in my sig.

to date..i think this is the best offer anyone has able to achieve. excluding telus mobility employees that get a free demo line or prefferred epp plan.... kakaka.

yah there is a gabillion cell plan posts to get lost in.
Stupid is as Stupid does..
Sr. Member
Feb 9, 2006
758 posts
31 upvotes
Ontario
Now this is one hot plan, which I am now officially on

This is the updated plan I'm locked in on with Telus


Super Talk 10 - 250 min

-Unlimited Evenings(6pm)/Weekends
-Conference Calling
-Call Waiting
-Outbound Call Display On
-Unltd Local Calling 3 Months

Extras

-additional 50 Local Minutes
-Caller Display
-250 Text
-VM10
-Unlimited web browsing)
-200 Cdn to Can/US LD

Total cost just under $19 taxes, saf and 911 included

For another 5 bucks i can have Unlimited text

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