[Microsoft Store] Samsung Galaxy S20 $820, S20+ $1080

hkonnection wrote: ↑ I got an email from Microsoft support:

We wanted to inform, you that an issue with our supplier has affected our ability to ship your product in a timely manner. The Samsung Galaxy S20 is currently delayed and we do not yet have an expected ship date. If you wish to cancel your order, please reply back to let us know. Otherwise, your order will remain open until it ships. We appreciate your interest in our store and have credited your Microsoft Account with $50 CAD as an apology for the inconvenience this caused. The credit can be used toward your next order at the Microsoft Online Store.

Got a $50 CAD as credit but no idea when I'll receive my order.

okredflagdeals wrote: ↑ This is the same for me, take a look at your microsoft account because I saw a $50 store credit to my account on Dec 1 and when I did the math the new authorisation in my credit card on Dec 2 is $50 less than my previous authorisation of $926.59 to $876.59 with the store credit now gone in my account. My guess is it got applied and to the order in the new authorisation.

gjeyre wrote: ↑ I chased up with them after it missed the estimated delivery date and they escalated it. Got the message today about the supply issues and the $50 credit. Preauthorization is gone too.

• The order status on the Microsoft Store changed from "Pending" to "In-Transit"
• Received a notice from Fedex to stay that shipping was initiated. Looking carefully at the Fedex site, it really says that a shipping label was created. It also had a estimated delivery date of December 7th, which they obviously missed. This date field has now changed to "Pending"
• My credit card has now been charged for the entire amount. No $50 refund applied, which I suppose is really a store credit, although it's clearly identified as a refund and not a credit in my account.

echotango wrote: ↑ A couple of recent developments for my S20 order ;

• The order status on the Microsoft Store changed from "Pending" to "In-Transit"
• Received a notice from Fedex to stay that shipping was initiated. Looking carefully at the Fedex site, it really says that a shipping label was created. It also had a estimated delivery date of December 7th, which they obviously missed. This date field has now changed to "Pending"
• My credit card has now been charged for the entire amount. No $50 refund applied, which I suppose is really a store credit, although it's clearly identified as a refund and not a credit in my account.

-
I just went on the Microsoft Store site and successfully selected a S20 phone which indicated a 3-7 day delivery. Of course I didn't go all the way but they don't seem to have inventory issues at the new higher price !
This just keeps getting stranger and stranger. It's like it's all brand new to them and they're processing their first ever transaction !