Missing Interac Transfer

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Apr 28th, 2020 3:36 pm

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Apr 28th, 2020 12:48 am

Justlikeyou [OP]: Newbie; Aug 4, 2018; 85 posts; 35 upvotes

Apr 28th, 2020 12:48 am

Missing Interac Transfer

I sent an Interac Transfer to myself from my EQ account. Towards the end of the transfer, it says, I have been logged out.

So I thought the transfer failed, but when I looked at my account, the funds I sent was already taken out. I viewed pending transfer and history, but nothing. I did not receive the email of the transfer.

EQ is investigating now and they say I will contact them if the funds is not in my account after 2 days.

Has anyone experienced this before not just with EQ, but with other banks as well?

Thanks

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Apr 28th, 2020 1:23 pm

Shawguy: Deal Addict; Dec 17, 2008; 2776 posts; 2267 upvotes; Winnipeg

Apr 28th, 2020 1:23 pm

I experienced it with RBC once...took about 3 to 4 days to reappear in my account.

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Apr 28th, 2020 3:36 pm

Justlikeyou [OP]: Newbie; Aug 4, 2018; 85 posts; 35 upvotes

Apr 28th, 2020 3:36 pm

Funds is back in my account now. Took 24 hours.

Justlikeyou wrote: ↑ I sent an Interac Transfer to myself from my EQ account. Towards the end of the transfer, it says, I have been logged out.

So I thought the transfer failed, but when I looked at my account, the funds I sent was already taken out. I viewed pending transfer and history, but nothing. I did not receive the email of the transfer.

EQ is investigating now and they say I will contact them if the funds is not in my account after 2 days.

Has anyone experienced this before not just with EQ, but with other banks as well?

Thanks

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