Computers & Electronics

Mom's Lenovo Camera not working with Skype

  • Last Updated:
  • Oct 3rd, 2019 8:41 pm
[OP]
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Dec 9, 2002
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Kitchener

Mom's Lenovo Camera not working with Skype

My Mom has a Lenovo E570 but the camera picture freezes in skype. When she loads up the camera app in Windows 10 it also shows black. In Lenovo Vantage, it says "Lenovo Camera is in use or loading failed".

I've uninstalled the camera from device manager and reinstalled using the latest driver from Lenovo, but the problem still persists.

Any ideas?
8 replies
Deal Addict
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Mar 3, 2011
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check windows updates and lenovo updates and see there is nothing outstanding.
[OP]
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Dec 9, 2002
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Kitchener
Yep, did both of those and no updates were available.
[OP]
Deal Addict
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Dec 9, 2002
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Kitchener
Will do, if it works under safe mode, then what?
Deal Fanatic
Jul 7, 2017
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SW corner of the cou…
Has it ever worked?
I smile when I see container ships sailing past my house laden with stuff made in China
[OP]
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Dec 9, 2002
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Kitchener
Yep, it was working. I tried installing a legacy version of skype, but the problem stays.
Deal Expert
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May 22, 2005
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Good Morning
Has Windows updated recently?

I found that the most recent version of W10 disabled the mic and camera of my laptop, you have to allow the software to access it.

This was for a 3rd party software (Discord) and not built in, like Skype though.
[OP]
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Dec 9, 2002
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Kitchener
Possible, but this problem has been ongoing for a few updates. I did check the software access in Windows for Skype and it was allowed.

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