More Future Shop Crazziness
So once I got home I went on their website and explained my situation via there contact us form on their website and how I was hoping to get this resolved before my nephew headed back home (which was in the US) Wednesday early afternoon. Now first phone and e-mail I got stated I had to return it to the original purchase store so I told them did you hear and read my orignmal form that the store were I did this was closed duer to fire. They told me they would look into this and get back to me within a few hours. So a few hours later I was told as long as I had the item and bill given the unique situation I should be able to do the exchange. They suggest I try to call stores before hand to see if in fact they would but of course despite numerous attempts no one picked so I ended up going to 3 FS's that were somewhat easy to get to. Now 2 of the 3 told me they would not help me out at which time I told them about my communication with Head Office so they still claimed they could not help out. Now the third place would of done the exchange but did not have another copy so was out of luck.
I opted that was it for that day and was going to do one last store early Wednesday morning still hoping to get the replacement this fourth time I was in luck not to mention able to get it resolved in time to get it to my nephew. Now when I got home I contacted their head office stated my displeasure with them and how I wanted them to make amends for all the TTC transit I had to make, the time to get to and fro those location and anguish. Now with all this being said do you think I handled things well? Do you think I should of done anything differently? If so what? Do you think I should be given more then just a sorry as amends? What would you of done if you were in my shoes?