Automotive

Moving to the USA - Hyundai warranty?

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[OP]
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Feb 27, 2008
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Moving to the USA - Hyundai warranty?

I bought a new Hyundai in 2013 (almost 2 years ago exactly) and am moving down to the States for work. I'll be bringing my car with me and importing it/registering it down there. I'm curious as to how warranty repairs would work; could I get repairs done in the USA and have them submit expenses to Hyundai Canada? I'm really hoping my non-out-of-pocket option isn't just to drive to Canada for repairs.

I looked around and most Google results talk about people bringing American cars into Canada as a Canadian citizen and trying to exploit the price difference. Is this the same as my situation even though I bought the car in Canada as a Canadian, used it for a couple of years, and am bringing it down south as part of a personal move?
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Deal Addict
Aug 27, 2011
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Since Hyundai voids warranties the other way around (from USA - Canada), I would expect them to void it the other way around.
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Nov 24, 2012
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Warranty will be tied to the country you purchased it from. Try calling Hyundai Canada to see if they will accommodate but I doubt they wil do anything.
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Feb 26, 2004
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Call the Hyundai dealer in the US near where you'll be and ask.

They might be able to help you since the US is a much larger market than Canada.
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Oct 30, 2006
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DJ_Peanuts22 wrote: Call the Hyundai dealer in the US near where you'll be and ask.

They might be able to help you since the US is a much larger market than Canada.
Most cars are valid on both sides, I remember reading that for my Kia. Basically covered why you are traveling on vacation in the States. What they don't like is when you buy and export right away. I would bet that it is still valid. but as mentioned call Hyundai Canada.
Deal Guru
Oct 6, 2007
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wackojacko wrote: Most cars are valid on both sides, I remember reading that for my Kia. Basically covered why you are traveling on vacation in the States. What they don't like is when you buy and export right away. I would bet that it is still valid. but as mentioned call Hyundai Canada.
I've called Hyundai Canada and asked. USA bought Hyundai does not have any warranty in Canada. I don't know about the other way around. And actually, very few warranties are valid on both sides. Honda isn't, Hyundai isn't, Chrysler isn't.
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Oct 30, 2006
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smacd wrote: I've called Hyundai Canada and asked. USA bought Hyundai does not have any warranty in Canada. I don't know about the other way around. And actually, very few warranties are valid on both sides. Honda isn't, Hyundai isn't, Chrysler isn't.
I guess one option is to keep your Canadian plates and put them on when you need warranty work in the states and pretend your on vacation I know that is covered. I was under the impression that the voiding of warranties has to do with the cross border shopping and preventing us from buy cars in the States.
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Oct 16, 2008
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I'm curious as to what is stopping you from selling your car and buying a new one in the US?

Anyways, I think for Honda, they USUALLY do not honour warranties cross border (to discourage cross-border car shopping I guess) but if you can provide proof that you have permanently moved since buying your car they do allow warranty cross over.
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Oct 23, 2008
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I doubt they will honour your Canadian warranty in the USA, if anything they'll void it completely.

You can always try threatening by saying you will never buy Hyundai/Kia again and you'll Twitter/Facebook your poor customer service, but that won't likely give you any leverage either.
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Newbie
Mar 27, 2012
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Toronto
As ilove had stated: Why not just sell your car here, and buy another one in the States?

Cars are MUCH cheaper. And if you're moving down to the States for work, your salary will more than compensate for the difference.

You also won't have to deal with the hassle of a Canadian VIN vs. USA VIN, and the US vs. Canadian auto insurance, etc etc.
[OP]
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Feb 27, 2008
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variance88 wrote: As ilove had stated: Why not just sell your car here, and buy another one in the States?

Cars are MUCH cheaper. And if you're moving down to the States for work, your salary will more than compensate for the difference.

You also won't have to deal with the hassle of a Canadian VIN vs. USA VIN, and the US vs. Canadian auto insurance, etc etc.
The decision has already been made but my reasoning:

1) My car has depreciated 33% already in price
2) The same model new/slightly used in California is significantly more than what I can sell my car for
3) Import headaches are dealt with by a shipper
4) I'll just register in Cali and get insurance there
[OP]
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Feb 27, 2008
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Just called Hyundai Canada, they said warranty is transferrable by calling Hyundai America. Called Hyundai America, they said they currently have no way of entering the VIN # to register the warranty, and are escalating it higher to see what should be done. Customer service rep offered 2 common options:

1) USA dealer submits paperwork to Hyundai Canada
2) "goodwill", customer pays for USA work and submits to Hyundai Canada
Deal Addict
Mar 10, 2009
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My friend who brought his kia [same for Hyundai] moved to new york had to drive back accross the boarder to get his warranty done. If not it had to get it fixed out of his pocket.

I know for you California is a long drive and is not possible to drive back.
Deal Guru
Oct 6, 2007
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variance88 wrote: As ilove had stated: Why not just sell your car here, and buy another one in the States?

Cars are MUCH cheaper. And if you're moving down to the States for work, your salary will more than compensate for the difference.

You also won't have to deal with the hassle of a Canadian VIN vs. USA VIN, and the US vs. Canadian auto insurance, etc etc.
The 77 cent Canadian $ will make up the difference in price pretty quickly! Looks like Hyundai USA is trying to work with OP, so I'd say let them run with it. Maybe you'll get 10 years like Americans get!
[OP]
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Feb 27, 2008
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smacd wrote: The 77 cent Canadian $ will make up the difference in price pretty quickly! Looks like Hyundai USA is trying to work with OP, so I'd say let them run with it. Maybe you'll get 10 years like Americans get!
Shouldn't the currency exchange be the other way around in order for the sell then buy to make sense for me? Otherwise I'd be losing even more money if I didn't keep my car.

Anyways yes it seems like HMA is escalating, however I am semi expecting to just be ignored. I'll call in a week or so to follow up.
Newbie
Mar 27, 2012
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fred2028 wrote: Shouldn't the currency exchange be the other way around in order for the sell then buy to make sense for me? Otherwise I'd be losing even more money if I didn't keep my car.

Anyways yes it seems like HMA is escalating, however I am semi expecting to just be ignored. I'll call in a week or so to follow up.
It's up to you.

Personally - and having experienced living abroad in the United States for 12 years - I would just sell the car here, and fly over to purchase a car.

I looked into transferring my car at the time, and it just wasn't worth it. American and Canadian systems don't talk to each other for 99% of the time.

Also, check with Auto Insurance. I know when I moved down to Georgia, they didn't even take into consideration my previous 7 years of driving history. I Had to re-write the written exam and driver's test within a day to get a Driver's License. Auto Insurance is dirt cheap in the States, so I wasn't worried about that.

Good luck with your move, and let us know what direction you take and how it goes. Your experience would enlighten many of us, and those who are considering to do what you're doing.
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Kinda curious how this turned out OP, any updates?
[OP]
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Feb 27, 2008
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fred2028 wrote: Hi, I'm bringing my car to the local CBP tomorrow and registering it next Wednesday, will update!
Update: Brought my paperwork to the local CBP and was done in about 30-45 minutes, duty free. Car is now imported and just awaiting emissions and DMV. Will follow up on Hyundai warranty when I get a chance.
[OP]
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Update: Just dropped the car off at a Hyundai dealer in the Bay Area. They called Canada and was able to get the warranty information; they are now keeping the car for a rattling issue I've been having and said would be able to fix it under warranty if covered.

Also passed emissions, so I got that going for me which is nice.

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