MS Surface Replacement
My Surface 3 crapped out last night with a battery that won't charge. The unit is no longer able to turn on.
MS technical support is going to send me a shipping box to exchange the unit under warranty.
My wife said she did our taxes on it and I still have Dropbox box open and a number of other documents with sensitive info on it.
Is it a concern that I'm not able to delete this info before sending the unit back to Microsoft? The unit isn't able to turn on but will MS try to get it working and open up the O/S once they receive it?
They are sending me an exchange device so they won't be returning the same unit
MS technical support is going to send me a shipping box to exchange the unit under warranty.
My wife said she did our taxes on it and I still have Dropbox box open and a number of other documents with sensitive info on it.
Is it a concern that I'm not able to delete this info before sending the unit back to Microsoft? The unit isn't able to turn on but will MS try to get it working and open up the O/S once they receive it?
They are sending me an exchange device so they won't be returning the same unit