Automotive

My Hyundai dealership closed. I bought oil for life so now I'm supposed to service my car at their Honda location?

  • Last Updated:
  • Feb 21st, 2017 11:41 am
[OP]
Jr. Member
Apr 15, 2009
182 posts
130 upvotes
Vancouver

My Hyundai dealership closed. I bought oil for life so now I'm supposed to service my car at their Honda location?

I have a 2013 Hyundai Elantra with 80k on it. Bought oil for life with the car. My dealership, Destination Hyundai closed a month ago and their website says to go to their Honda location to service my car. Is it going to be a bad idea servicing my car at Honda? As in they won't know enough about the car when issues arise? Any way Hyundai can transfer my oil for life service to a Hyundai dealership? Or do you think this isn't a problem at all and I should just service my car at Honda from now on. Thank you.
21 replies
Sr. Member
Oct 1, 2009
547 posts
236 upvotes
West coast
Probably the same owners. If it's a free oil change at the honda dealershipdealership then just then m do it. I know i will
Deal Expert
Jan 27, 2006
16809 posts
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Vancouver, BC
Hyundai probably didn't sell you the free oil changes for life... it's something that the dealer did as part of being the Destination Auto Group. So, I doubt Hyundai would even know it was offered to you let alone that you brought one.

As for servicing, if you are that nervous about it, take it to Honda only for the oil changes and everything else to another Hyundai dealership if that's what you want to do. Oil changes are very simple regular maintenance so it's hard to screw it up but of course some people still do.
Deal Addict
Apr 11, 2004
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This actually seems like the dealership doing you a solid. They could easily have just walked away from these commitments- good that they are offering a nearby alternative.
Why is nobody on RFD accountable for their actions???
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May 10, 2005
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As long as they honor your deal, what is the problem?
As for service (as opposed to oil changes), I would seek out a Hyundai dealership.
The Government cannot give to anybody anything that the Government does not first take from somebody else.
Banned
Oct 17, 2016
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Oshawa, Ontario
hazedragon45 wrote: I have a 2013 Hyundai Elantra with 80k on it. Bought oil for life with the car. My dealership, Destination Hyundai closed a month ago and their website says to go to their Honda location to service my car. Is it going to be a bad idea servicing my car at Honda? As in they won't know enough about the car when issues arise? Any way Hyundai can transfer my oil for life service to a Hyundai dealership? Or do you think this isn't a problem at all and I should just service my car at Honda from now on. Thank you.
Did you attempt to pickup the phone and call Hyundai Canada?


They (Hyundai Canada) should give you a corr CT answer ... not here.

Their number should be in the Owners Manual or the documents of your purchase ... get your VIN number ready in case they ask for it.
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Deal Fanatic
Aug 15, 2015
8712 posts
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Gloaming wrote: This actually seems like the dealership doing you a solid. They could easily have just walked away from these commitments- good that they are offering a nearby alternative.
They can't walk away as easily as you make it seem unless they went bankrupt.
Deal Expert
Jan 27, 2006
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SellKijijiOshawa wrote: Did you attempt to pickup the phone and call Hyundai Canada?


They (Hyundai Canada) should give you a corr CT answer ... not here.

Their number should be in the Owners Manual or the documents of your purchase ... get your VIN number ready in case they ask for it.
That's only if it's an official Hyundai product and not a dealership offer. The original bill of sale might be a better source of the truth.
Deal Expert
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Feb 11, 2007
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There's no danger getting your car's oil changed at a Honda dealership. It's so easy to do that many people do it in their own driveway.
This is a good example why people should avoid pre-buying service at a shop/dealer. If they didn't have other dealerships and were completely bankrupt then you could be completely out of your paid service.
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May 10, 2005
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dilligafeh wrote: They can't walk away as easily as you make it seem unless they went bankrupt.
Sure they can. The business is closed.
The fact a Honda dealer will honor the free oil changes is great but, they did not need to do that.
The Government cannot give to anybody anything that the Government does not first take from somebody else.
Deal Expert
Aug 2, 2001
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I would personally call the Honda dealership and determine if they will honour your oil change for life agreement. Do this before you go in for your oil change because you do not want to deal with them trying to charge you for the oil change and refusing to return your vehicle until you pay for their service (legal or not, some do this).

The lifetime oil changes are such a changing beast as dealership learn how much money they can lose from people that ONLY use it for oil changes - I bought mine 5 years ago and our dealership has gone through several changes such as requiring people to perform ALL of the recommended maintenance at the dealership. Because this was in my agreement I am not bound to it, but they obviously tried to hold me to it. My concern would be what the new dealership would try to hold you to when they transfer the agreement, and whether they would be able to find an original copy of your sales agreement that outlines what you agreed to when purchasing it.
Deal Guru
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Jul 12, 2003
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How much the oil for life cost you and how long exactly is it good for? Aslong as you own the car?
I wonder if it is really a super good deal, otherwise why would you pay upfront on or oil changes?
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Deal Expert
Aug 2, 2001
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MP3_SKY wrote: How much the oil for life cost you and how long exactly is it good for? Aslong as you own the car?
I wonder if it is really a super good deal, otherwise why would you pay upfront on or oil changes?
When I was car shopping the general condition was the oil change for life was for as long as you owned the vehicle. It was around $500, one time cost. You were able to take the vehicle in every 3 months for an oil change / inspection. Even if you are doing the oil change yourself, it is paid for within 5 years (20 oil changes). Which is why, as someone who has always changed their own oil, I went for it.

Now the dealers are changing the model to force you to perform your scheduled maintenance there, otherwise they will not honour the free oil changes. I assume a lot of people were just getting the oil change and nothing else, which means they are losing money in the long term. The point of the oil changes is to get you into their service bay where they can perform other service - such as air filter change, tire rotation, etc. that does not cost a lot individually and are items most people skip.
Banned
Oct 17, 2016
378 posts
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Oshawa, Ontario
engineered wrote: There's no danger getting your car's oil changed at a Honda dealership. It's so easy to do that many people do it in their own driveway.
This is a good example why people should avoid pre-buying service at a shop/dealer. If they didn't have other dealerships and were completely bankrupt then you could be completely out of your paid service.
I do all oil changes myself .. even in the winter. It's easy.
Mitsubishi Lancer RULES.
Deal Addict
Mar 22, 2004
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Too bad. Now you have to pay for oil changes. I hope you didn't buy your car because of free oil changes.
Newbie
Dec 6, 2015
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Etobicoke, ON
Either way I wouldn't worry too much about it. At 80k, that Hyundai is way past its life expectancy
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hazedragon45 wrote: I have a 2013 Hyundai Elantra with 80k on it. ***Bought oil for life with the car.***My dealership, Destination Hyundai closed a month ago and their website says to go to their Honda location to service my car. Is it going to be a bad idea servicing my car at Honda? As in they won't know enough about the car when issues arise? Any way Hyundai can transfer my oil for life service to a Hyundai dealership? Or do you think this isn't a problem at all and I should just service my car at Honda from now on. Thank you.
romsan04 wrote: Too bad. Now you have to pay for oil changes. I hope you didn't buy your car because of free oil changes.
Reading comprehension is a learned skill it would seem.
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Deal Addict
Feb 19, 2017
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Have to say sounds like you got a really good deal out of this OP. Especially with the dealership closing they could have said too bad life sucks. So ya good people if they're willing to keep you with free oil changes at the Honda one.
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Apr 18, 2009
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TrevorK wrote: I would personally call the Honda dealership and determine if they will honour your oil change for life agreement. Do this before you go in for your oil change because you do not want to deal with them trying to charge you for the oil change and refusing to return your vehicle until you pay for their service (legal or not, some do this).
this

i would call first. just because the bankrupt dealer website says "to go to their Honda location to service my car" does not necessary mean that your oil change for life will still be honored.
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Jul 5, 2011
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chroma_cg wrote: this

i would call first. just because the bankrupt dealer website says "to go to their Honda location to service my car" does not necessary mean that your oil change for life will still be honored.
x2

Call and confirm prior to dropping off your vehicle for the oil change... If you don't, there is a good chance you'll end up paying or fighting for your free program.

The information bank stored at dealers is massive, and swapping it from one dealer to another is chaotic. I would be surprised if they had records of your free oil change program already on file without you calling to confirm / add the notes.
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