How to handle money stuck in ATM machine?
On January 2019 I I stopped at the bank of Montreal ATM machine envelope -free One
I deposit the $500 cash No Envelope The ATM could not recognize one of the bills so I asked for money back When I asked my money back Something happened to the atm machine And the money is stuck in the atm machine So I called the customer service bmo customer service explain to them what happened they told me were going to open investigation it may take up to 15 business days so now over a month and nothing happened I’m out of my money Even though I talk to the people at the branch About what happened last night with the ATM They told me nothing we can do about it different company deal with the ATM they are so unprofessional so be careful don’t Use envelope free ATM I’m not a rich guy I was trying to keep my Money Safety of the bank but Up now I don’t know where is the money And no good answer on the customer service so customer service !!!!!!