Need suggestions please - What to do if we find Bluray Discs sold by Amazon is not as advertised?
Here is what happened exactly & need your valuable suggestions on how to proceed legally now.
-Ordered a few Bluray movies from Amazon. Say, out of 15 ordered, 4 received were completely different from what was advertised or images meaning anyone can easily tell they are not Genuine discs but look totally Fake & that too inside a white envelope instead of sending in a packaged bluray box/sealed as advertised.
-Agree....I could open them up after the Return window was expired.
-Explained this situation through Chat & Phone with Amazon but no luck as they kept saying Return window is expired & nothing they can do.
-I have also sent my pictures of those movies to amazon & Seller as well but no response/luck.
Do you think that the case is closed now or how can i take it up legally now? I agree return window is closed but does it mean that Amazon can allow Fake products to be sold? What do you do if in my situation?
Honestly, I was going to write a detailed report/mail to Amazon CEO directly but not sure if it makes sense or any better thoughts please?
BTW, any one can easily see or prove those are just Fake discs and my biggest frustration is, how can the seller send me those so-called Disc inside some crap white envelope and especially 2 Discs together in a white cover and surprised that Amazon representatives do not even listen or care about it.....
thanks in advance