@raklei The promotion is ongoing. We identified an issue that was causing the higher price and it has been rectified. Please check again and let us know if not resolved.raklei wrote: ↑ This is temporary promotion, discount rates no longer apply on my paypal/netparcel.
1-2 months ago $13-$15 to a box 1lbs to various US locations, by UPS standard,
now rise up to $21-$26,
So i am back with my Canadapost business account, the same rates but easy to drop off at street box.
- SCORE+126
- netParcel
- Jr. Member
- Feb 18, 2015
- 191 posts
- 77 upvotes
- Toronto, ON
- netParcel
- Jr. Member
- Feb 18, 2015
- 191 posts
- 77 upvotes
- Toronto, ON
@jelloalien The issue has been addressed on our end now. You will no longer receive the error message and no change is required on your end. Thanks.jelloalien wrote: ↑ Awesome, cause it was always printing wonky on my laser printer, and printing 4 pieces of paper blows
So, i am getting this error right now. I'm trying to set up a shipment, and everything is as i always have been doing it.....known issue? New issue? Fix for it?
Error occurred while creating shipping order.
: 128113: Invalid product description for product number 1. Product description should be present at least once. Valid range is 0 to 35 alphanumeric.
Last edited by netParcel on Sep 3rd, 2019 11:05 am, edited 1 time in total.
- netParcel
- Jr. Member
- Feb 18, 2015
- 191 posts
- 77 upvotes
- Toronto, ON
@mockingbird Can you please email our support team with a sample shipment for us to review? If you could also double check if the issue is still present it would be much appreciated.mockingbird wrote: ↑ Netparcel is a classic bait and switch operation. Get a userbase, then hike the prices. I'm surprised Paypal is associated with them. Also, I see zero difference in shipping price between using Netparcel while logged in through Paypal, or just Netparcel.com/
Canada Post FTW.
- netParcel
- Jr. Member
- Feb 18, 2015
- 191 posts
- 77 upvotes
- Toronto, ON
@jelloalien Please contact support@netparcel.com with the shipment in question and mention you were directed to inquire on RFD. We will challenge the adjustment with the carrier and also look to understand what happened. If we can refund the charge we will.jelloalien wrote: ↑ I just realized i was charged a $14.50 adjustment for an "address correction".
I sell on ebay and use netparcel through paypal.....the address is that of a buyer (and looks to be verified in paypal) and i certainly would not have authorized/paid this extra $14.50 payment had i been informed. I actually lost money on this sale because of this.
@netParcel how do i dispute this charge and ensure i don't have any surprises like this in the future?
- Guest0929488
- Newbie
- Sep 2, 2019
- 10 posts
Does anyone know how netparcel handles returns if your customer is returning an item to you from the us ? . Also is the decrease shipping price that netparcel is offering permanent or just a temporary promotion?
- FreakingMidget
- Newbie
- Oct 25, 2017
- 19 posts
- 17 upvotes
I got an email saying the price quote from sample dimensions I gave from something I sent with Canada Post has been "fixed" to pretty much what I paid with Canada Post. Trying dimensions of other things I've sent recently shaves maybe 50 cents off, but that's extra effort for nothing, so no point.
- Jimboski
- Deal Expert
- May 8, 2009
- 50593 posts
- 6557 upvotes
- Toronto
Lol check marking "special handling" bumps the price up by like $30.
Edit: Canada Post rate i'm getting is very close to this deal. Costs $1 more at Canada Post..
Edit: Canada Post rate i'm getting is very close to this deal. Costs $1 more at Canada Post..
- MikeNet
- Deal Addict
- May 8, 2001
- 1185 posts
- 1762 upvotes
I hardly send packages anymore so when I did last week I remembered this thread. Signed up and got a quote. Within 2 provinces and within Canada. Thought the price was high so then put the same dimensions and weight on Canada Post and was surprised it was cheaper. Guess that was a total waste of time signing up.
Discounted e-Gift Cards: Tim Hortons, Microsoft/Xbox, Nintendo, and PlayStation, Cineplex, President's Choice, Sobeys, SportChek, NBA/NFL/NHL Stores
- netParcel
- Jr. Member
- Feb 18, 2015
- 191 posts
- 77 upvotes
- Toronto, ON
@Jimboski Happy to review your specific shipping needs. Not all services are the same and if you are shipping $700 jackets, enhanced tracking, express shipping options, declared value insurance and PayPal's seller protection may make the $1 savings more compelling.
- bugone1
- Newbie
- May 9, 2015
- 9 posts
- 1 upvote
I spent 170 for parcel shipping when there was an error there. Yesterday, I found it only cost 119 and $50 is huge difference.
I sent email to support team and but have not got any reply?
I sent email to support team and but have not got any reply?
- john widow
- Deal Addict
- Sep 16, 2005
- 4899 posts
- 100 upvotes
- Local
Took a look. So it's connected through paypal. We enter the info like our address and where we ship too, and the size of the box and weight etc? I like how it does look simplified and easy to understand. We can choose the courier.... if we choose purolator or dhl….do we go to their store front to mail it out or does the truck come to our place to pick it up for delivery? I most definitely will want to try this out next time I mail something out.
- netParcel
- Jr. Member
- Feb 18, 2015
- 191 posts
- 77 upvotes
- Toronto, ON
@bugone1 I have asked our support team to review and reply. Please message us if you don't hear back today.
- bugone1
- Newbie
- May 9, 2015
- 9 posts
- 1 upvote
Thanks, I did receive the reply.
- eccs19
- Jr. Member
- Apr 7, 2008
- 164 posts
- 71 upvotes
Question for those who sell stuff on E-Bay, does this incorporate into it, or do you manually figure out your shipping rate ahead of time, and put it in manually, or do you just use one of the default ways of shipping, then if something sells, ship via Netparcel. I've got a few things I'd like to sell, just not sure how to incorporate Netparcel shipping rates within E-Bay. Thanks.
- emilio911
- Deal Addict
- Jul 13, 2016
- 1232 posts
- 693 upvotes
@netParcel Is the insurance value in CAD or in USD? Very confusing...
- MKIVee
- Newbie
- Sep 19, 2006
- 71 posts
- 74 upvotes
- Brampton, ON
Getting the message now that the "Customs Invoices (x3) are no longer required to be attached to the parcel and that the information has been submitted electronically". When I drop off my packages to my local UPS stores, they insist I must fill out customs forms for each package. They are saying the drivers will refuse to take the package unless the customs invoices are attached.
- emilio911
- Deal Addict
- Jul 13, 2016
- 1232 posts
- 693 upvotes
@netParcel I see that you charge a $2 "Declared Value" fee for UPS shipments as soon as we enter a dollar or more in the "Insurance Value" field.
Isn't it supposed to be free? (since the first $100 of insurance is free with UPS)
Isn't it supposed to be free? (since the first $100 of insurance is free with UPS)
- RiCHC3
- Deal Fanatic
- Mar 31, 2007
- 5069 posts
- 3306 upvotes
I emailed them about the customs invoice earlier and they responded...MKIVee wrote: ↑ Getting the message now that the "Customs Invoices (x3) are no longer required to be attached to the parcel and that the information has been submitted electronically". When I drop off my packages to my local UPS stores, they insist I must fill out customs forms for each package. They are saying the drivers will refuse to take the package unless the customs invoices are attached.
"UPS now has a solution called paperless invoicing which allows us to transmit the commercial invoice electronically. We have this available now and UPS shipments will have the CI information sent across electronically to avoid any future missing customs information situations."
When I dropped a box off at UPS today, no problems and my package is in transit as we speak.
- Guest0929488
- Newbie
- Sep 2, 2019
- 10 posts
@netParcel
Hey netparcel I got two questions how do I do returns if my customer is from the states do I make them ship the item back to me in Canada and do they have to pay customs or does netparcel handle returns? . Also are the prices on the netparcel website usd or cad?
Hey netparcel I got two questions how do I do returns if my customer is from the states do I make them ship the item back to me in Canada and do they have to pay customs or does netparcel handle returns? . Also are the prices on the netparcel website usd or cad?
- Timbo420
- Deal Addict
- Mar 18, 2006
- 2286 posts
- 1043 upvotes
- BC
This sounds like the fee FedEx and UPS charge to change the destination address. If I was ordering from eBay and thought it was shipping by USPS, I'd use my apartment address. However, if I found out it shipped by UPS, I'd want it shipped to my work address. So I'd call up UPS, and they'd say, " sure, it'll be $10" or whatever. It used to be free years ago, now it's like $10-12. That's my guess.jelloalien wrote: ↑ I just realized i was charged a $14.50 adjustment for an "address correction".
I sell on ebay and use netparcel through paypal.....the address is that of a buyer (and looks to be verified in paypal) and i certainly would not have authorized/paid this extra $14.50 payment had i been informed. I actually lost money on this sale because of this.
@netParcel how do i dispute this charge and ensure i don't have any surprises like this in the future?
Lucky Mobile: $20/3GB Unlimited Canada wide calling. DMINR
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