New House Purchase - Water Filter Contract - Help needed!
I am a long time lurker but posting for the first time. Our family purchased a new house in May and we are already having issues with it.
When we first came to view the house, the seller mentioned that she has a water filter system in the house and asked us if we would like to keep it. She mentioned that the water filter system is from Enbridge and did not mention a contract at all. She only mentioned that she pays $30 a month for it but no information about a contract was shared. We agreed after hearing that it is from Enbridge. The agreement for purchase and sale also mentioned "Enbridge Water System" in the rental section.
Once we moved into the house, I called Enbridge to find out more about the water filter system and I was told that this product is not theirs. I went into the basement to learn the actual company whose water filter system it was and contacted them. I learned that the seller had an 8 year contract in place and the cancellation fees is $790 plus $190 to remove it from our premises. Had we known of either this company's name or that there was a contract, we would have never agreed to take it on. I always google the company before getting into anything and this company does not have good reviews online. If she had mentioned this company's name in the agreement of purchase and sale, as opposed to mentioning "Enbridge Filter System", we would have never signed it. It turns out that Enbridge has nothing to do with this company and that they only collect the bills on behalf of this third party water filtration company. I contacted the third party and they are saying that as the new homeowners, we have assumed responsibility for this lease, however, we did not even know about the actual name of the company or that there was a contract.
I would really appreciate if anyone can provide us with any kind of advice on how to tackle this situation. I suffer from a chronic illness and this stress is only making my condition worse. Thank you so much for your time and help in advance.