Just responding to the question of why…KanataKG wrote: ↑ Why is everyone so uptight about tellers asking questions... Are people afraid to say where it came from?
Fact is, tellers don't give a shit about where it came from.... Not for AML purposes, not to prevent fraud, not to track income from illegal businesses. Submitting an AML/suspicious transation report is literally as simple as clicking a button. There's no need to ask or notify the client at all.
They are front line workers who literally do nothing all day but withdraw/deposit/bill payments. This is almost like a grocery store cashier asking what you're going to make with the ingredients you're buying.
The difference with tellers is that they have sales targets. They lose their annual bonuses if they don't hit these targets... The only way to hit sales targets is to talk to clients, get to know them, and hopefully score a "sale" by getting them into an advisor's office.
The simplest explanation is often the most likely.... In this case, it's sales targets.
Because it’s none of their business, Plain and simple.
If it’s their job to ask a question I don’t like, then suffer the consequences. I don’t have an obligation to be understanding or compassionate .