How come The Ministry of Health directives is differ for Walmart? PetSmart are allowed to take back returns, Home Depot are allowed to take back returns so why can’t Walmart take back this small inside electric grill that wasn’t taken out of the box? It was just purchased yesterday. How long do I have to wait to get back my $270? Had I known, I never would’ve purchased it.
- Last Updated:
- Oct 24th, 2020 1:47 pm
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- SCORE+16
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
- Rob76
- Deal Addict
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- Dec 14, 2007
- 2180 posts
- 466 upvotes
- Red Deer
No one knows for sure but I suspect some retailers have taken the opportunity presented by a pandemic to slip in predatory policies that benefit their bottom line. If anything, this whole period has really shined a light on which retailers are good and which aren't. For me I've been reminded over the last few months why a Costco membership has paid for itself in so many ways, their online and warehouse shopping experience has been phenomenal. My family will try to get as much of our shopping needs done there. I feel WM falls on the other end of that spectrum for a number of shoppers, yourself included.Cassie16 wrote: ↑ How come The Ministry of Health directives is differ for Walmart? PetSmart are allowed to take back returns, Home Depot are allowed to take back returns so why can’t Walmart take back this small inside electric grill that wasn’t taken out of the box? It was just purchased yesterday. How long do I have to wait to get back my $270? Had I known, I never would’ve purchased it.
Last edited by Rob76 on Jun 29th, 2020 11:19 am, edited 1 time in total.
- engineered
- Deal Guru
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- Feb 11, 2007
- 14969 posts
- 15894 upvotes
- Oakville
Companies are free to make their own policy. Your problem is walmart is lying saying it's a gov't rule, and not matching their HQ's policy. Ask them to show you that rule.Cassie16 wrote: ↑ How come The Ministry of Health directives is differ for Walmart? PetSmart are allowed to take back returns, Home Depot are allowed to take back returns so why can’t Walmart take back this small inside electric grill that wasn’t taken out of the box? It was just purchased yesterday. How long do I have to wait to get back my $270? Had I known, I never would’ve purchased it.
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
I’ve learned a lot from this Pandemic.
I guess I will get a membership from Costco and start shopping there.
I really wanted the grill to grill hot dogs and Hamburgers for my kids on Canada Day.
I’m so disappointed.
The manager says it has nothing to do with HQ. They have to follow The Ministry of Health Directives .
I was trying to call back HQ. on hold for too long.
Would chargeback work when I have the product?
I’m afraid of the big BBQ’s and just wanted something small and simple. This really hurts.
$270 in limbo. I guess Walmart is hoping that people will lose their receipt or forget about the returns and they get to keep our money.
What a Shame!!
I guess I will get a membership from Costco and start shopping there.
I really wanted the grill to grill hot dogs and Hamburgers for my kids on Canada Day.
I’m so disappointed.
The manager says it has nothing to do with HQ. They have to follow The Ministry of Health Directives .
I was trying to call back HQ. on hold for too long.
Would chargeback work when I have the product?
I’m afraid of the big BBQ’s and just wanted something small and simple. This really hurts.
$270 in limbo. I guess Walmart is hoping that people will lose their receipt or forget about the returns and they get to keep our money.
What a Shame!!
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
They showed this small print pasted on the counter
That they can’t take back opened item.
That they can’t take back opened item.
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
I think we should file a class action lawsuit against Walmart!! It’s being done in the States. Walmart, I need my $270 back so that I can go buy another grill.
- jjesskaka
- Sr. Member
- Oct 9, 2011
- 500 posts
- 184 upvotes
Planning to buy small home appliance from their online store. Is it true that they are still not taking any return? Both in store and online? Anyone able to return something recently?
- chemicalxv
- Deal Addict
- Dec 26, 2014
- 3684 posts
- 3351 upvotes
- Winnipeg, MB
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
chemicalxv wrote: ↑ Initiate a chargeback with your CC, Walmart will respond.
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
Thanks. I filed a BBB complaint and Walmart didn’t respond. I will initiate a CC. I will update post with result. Thanks for the suggestion.
- Cassie16
- Newbie
- Sep 5, 2019
- 10 posts
- 4 upvotes
They are not taking back returns if it has been opened.
Once you opened the item, it’s considered final sale.
Once you opened the item, it’s considered final sale.
- darkspider
- Deal Addict
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- Sep 10, 2009
- 1504 posts
- 335 upvotes
- Toronto
Bought a pot and it was busted on first use.. walmart is refusing to take the return because its been opened wtf.
- cn008
- Sr. Member
- Oct 24, 2005
- 552 posts
- 148 upvotes
A California woman has filed a class action lawsuit against Walmart, accusing the retail giant of changing its return policy during the coronavirus crisis.
https://topclassactions.com/lawsuit-set ... cy-unfair/
https://topclassactions.com/lawsuit-set ... cy-unfair/
- HWDAN55
- Newbie
- Nov 22, 2018
- 33 posts
- 46 upvotes
- Brampton, On
I bought a $200 cordless vacuum at WM yesterday. Turned it on and nothing. battery powered stuff always have at least a residual charge. Plugged it in to recharge and got some funky LED flashing lights that equate to an error code. Packed it up and exchanged it for another a few hours later, no problem. Replacement had residual power and charged with the appropriate normal LED charging patterns.
- TrevorE16039
- Newbie
- Jul 24, 2020
- 1 posts
- 1 upvote
I live near Hamilton, Ontario. The Upper James Wal-Mart has refused to take my open box return despite their online policy stating otherwise.
This is also the third attempt to do so, the previous time I was told they would accept them when Hamilton entering stage 3 of the province's covid restrictions, which it now has and I've still been refused.
This is getting out of hand, they're changing their in store policy on the fly and not adhering to the one outlined on their corporate website.
This is also the third attempt to do so, the previous time I was told they would accept them when Hamilton entering stage 3 of the province's covid restrictions, which it now has and I've still been refused.
This is getting out of hand, they're changing their in store policy on the fly and not adhering to the one outlined on their corporate website.