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[Newegg] Obihai OBi200 ATA $49.99 + $1.50 EHF+ $5.99 shipping+tax

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How do I connect an ATA to my house, so that all existing phone jacks work?

You may need to disconnect your Telco company's line at the demarc--or make sure power from it is not running to your existing phone jacks. Otherwise, you run this risk of frying your ATA. Visit http://www.voipmyhouse.com/#thesolution.

Also, check out bogolisk and canadaodyowner's pictures/posts over here: merged-freephoneline-ca-free-local-soft ... 21229/331/
Better to ask them about it than me.

There's a related DSL thread over here: phone-jack-wiring-question-voip-1293295/#p16243162
Last edited by Guest1284983 on Aug 25th, 2016 4:21 pm, edited 1 time in total.
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OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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How do I remove the requirement to dial **2 to dial out on SP2?

For people wanting to remove the requirment to dial **2 before the phone number to dial out using the service provider on SP2, for example, you might want to ask X360 for help. This post might be useful to you: merged-freephoneline-ca-free-local-soft ... st20004155

If you just want to press "1" to dial out on SP2, visit merged-freephoneline-ca-free-local-soft ... st24412847

Otherwise, ask at https://www.obitalk.com/forum/index.php?board=3.0
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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I'm getting choppy audio, what should I do?

Generally speaking it's best to have a decent router for VoIP with strong QoS features.
Stick your ISP's modem in bridge mode, use your own router, and properly enable QoS for your ATA.
Refer to your router's manual.

I'm not a big fan of this site, but for a general QoS description, visit http://www.voipmechanic.com/qos-for-voip.htm (avoid anything it says about G729 codec).

I'm suggesting Toronto below, because FPL's SIP servers are in Ontario. When you test, pick the location that is closest to your VoIP service provider's server location.
sfrancis wrote: Have been using freephoneline with obihai 202 behind Asus RT N66U router. Often time people complain that my voice very choppy on their end, yet I seem to hear them fine. Is there setting that I should tweak on ATA set up or on router? Thanks very much
That's usually related to upload jitter/packet loss.

1) The typical reaction would be to try enabling QoS properly in your router for your ATA. Refer to your router's manual.

Probably in the traffic manager area, use a drop down box to select "User Defined Rules". Then create a rule giving traffic highest priority to your ATA's MAC address.

2) Another possibility is you're dealing with congestion during prime time (8p.m. to midnight, especially on Sundays). That's an ISP issue (possibly oversold its service in your area).

Try running http://myspeed.visualware.com/index.php at 8p.m.

After visiting the link, choose VoIP test. Then Canada. Then Ontario. Then Toronto. Then G.711
A MOS score below 4.0 is bad news. It means call quality will not be good.
The advanced (+) tab provides interesting info.

You should also try the winmtr test I mention over here around 8 p.m. to FPL's servers:
newegg-ca-obihai-obi200-voip-phone-adap ... st25542767

If the problem only occurs during prime time (as opposed to weekday mornings), then I would probably start thinking your ISP is to blame.


Navon01 wrote: The Internet is 100down/10up.
Down doesn't matter. What people hear from you is upload.
No other devices are being used at time of bad voice quality.
A lot of people say that without realizing other devices and/or programs may actually be using bandwidth in the background. It's really not a good idea, in general, to be using a router that doesn't have a good QoS feature for VoIP.

But if what you wrote is really true, then you may be dealing the possibility of congestion during prime time (8p.m. to midnight, especially on Sundays). That's an ISP issue (possibly oversold its service in your area).

Try running http://myspeed.visualware.com/index.php at 8p.m. (or between 8 p.m. and 11 p.m.)

After visiting the link, choose VoIP test. Then Canada. Then Ontario. Then Toronto. Then G.711
A MOS score below 4.0 is bad news. It means call quality will not be good.
The advanced (+) tab provides interesting info.

You should also try the winmtr test (or if you're on a mac, maybe this helps: https://www.reddit.com/r/TagPro/comment ... tr_on_mac/) I mention over here around 8 p.m. to FPL's servers:
newegg-obi200-49-99-fs-2012905/#post26400897

If the problem only occurs during prime time (as opposed to weekday mornings), then I would probably start thinking your ISP is to blame.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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I'm having trouble with not receiving incoming calls to Google Voice. What should I do?

First, you need a Google Voice phone number. I won't be assisting people in getting one.

Make sure your Obihai ATA firmware is updated.

Then visit http://www.obitalk.com/forum/index.php? ... 0#msg56460 and read that post fully.


Also visit http://www.obihai.com/support/troubleshooting/sg/inc
Click the link, select the "I am using Google Voice" option, and look at the pic.



"Check" Google Chat.


1. Sign in to your Google Voice account
2. Go to "Settings" located on the top right (cog wheel)
3. On the Phone tab, you will see a "Delete" option under Google Chat
4. Click "Delete" Google Chat
5. Open a new browser and sign in to www.gmail.com using your Gmail account. You will see Gmail Call Phone (located on the bottom left corner).
6. Make a call out from your Gmail Call Phone
7. Once you have done so, Google Chat should appear again in https://www.google.com/voice#phones
8. Make sure to check the checkbox for Google Chat


If you are still not able to receive incoming calls, check if your email underneath Google Chat is an @gmail.com account and/or delete and re-add Google Chat.

Image
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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Why am I not receiving Caller ID Name information on all incoming calls?


CNAM lookups are dependent upon your VoIP service provider--and not the Obihai ATA.

Freephoneline doesn't do CNAM lookups (I.E., Freephoneline doesn't lookup the name of the caller, using the incoming phone number, in an external database). Unless CNAM is being sent by the call provider, which often is not the case with cellular calls, only the phone numbers are going to appear. CNAM lookups cost money, and for a moderately priced one time fee, FPL isn't going to do CNAM lookups.

http://forum.fongo.com/viewtopic.php?f= ... 68&p=25678 (a lot of replies in that thread are incorrect; CNAM will show up if it's sent by the provider)
"Just a reminder, as has been provided in other threads, when the call display feature is enabled, it will only show the information that is being sent by the provider. If that provider only sends a number, we can only display a number. This is especially common for cell phone providers and a number of digital service providers."--Fongo_mike"

So, with an incoming call to your FPL #, an incoming phone number will appear on your callerid, but a name only shows if that info is also sent by the provider. Other VoIP services typically charge a fee per call to do a lookup in a CNAM database (phone number is queried for a name in a database). FPL doesn't offer that option. If CNAM info is passed on by the provider, FPL will display CNAM.



With VoIP.ms, CNAM is only guaranteed with Premium routes.

Google Voice doesn't support outbound CNAM. If something ever displays in the name field from a GV call, the CNAM info was populated by the recipient's service provider, which would have likely done a CNAM lookup from a database. You cannot simply add your name either for your name to show up when using GV. You may be able to get your name listed in a CNAM database (often by paying), but there's no guarantee the provider being used by the person you're calling is using that database. Refer to http://classroom.synonym.com/comes-up-c ... 13680.html
GV also doesn't support inbound CNAM.

If you want CNAM lookups with Google Voice, you might want to look into Google Voice Gateway: https://simonics.com/services/
Google Voice Gateway costs a one time fee of $5.99 USD per Google Voice account, and it will allow you to use Google Voice on any SIP device. In other words, you can use GVG on any ATA. Consequently, you don't necessarily need an Obihai ATA to use Google Voice. But with GVG, you're using a third party service to connect to your Google Voice account; you're introducing an additional point of failure in the event GVG's SIP servers ever go down.

Freephoneline, VoIP.ms, Anveo, Callcentric, etc. support outbound and inbound CNAM.
But FPL will not do CNAM lookups (which cost money).
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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I've heard scary stuff about VoIP 911. Isn't it unreliable?

VoIP E911 is a two step process. With Freephonline, after dialing 911, the initial E911 call centre, which does have my name, address, and call back number, still has to transfer the call to local dispatch (PSAP), which doesn't have my name, address, and phone number.

It's important, when signing up to a VoIP service you're planning on using 911 with that you always keep your address updated on file with them. If you move, update your address. Your VoIP service sends that information to the E911 call centre/Northern911, which they will keep on file.

In some rare instances, I suppose it's possible that Northern911 (I'm guessing this is what FPL and other VoIP services in Canada use, but I'm not sure) may not transfer to the correct local dispatch (PSAP) number (human error happens). Some people I configured services for in the past were very paranoid about VoIP E911 and forced me to do a test call. Worked fine. That is, the first person I reached had name and address info; they ask for confirmation. And the call was promptly transferred to local dispatch and correct address info was given to local dispatch, verbally, by the first call centre. Worked fine each and every time I was asked to test.

How does this compare to 911 with a landline?

Landline 911 is not a two-step process. You don't need to keep your address updated. Landlines are the most reliable for 911 calls.
But landlines don't work after your telephone lines have been knocked out by a storm.

How does this compare with Mobile 911?

Mobile 911 is not a two step process. However, they do not have your exact address, but they should have an approximate location (they should at least have the cellular site/tower that's carrying your call), especially if you're in a major city (they may have latitude and longitude). If you're in a rural area, location based on cellular towers may not be very precise. 70%+ of 911 calls are now coming from mobile phones according to the CRTC. Going forward, this is where improvements are going to be made.


Also, keep in mind that with FPL each E911 call is $35. If you dial 911 less than twice a year (or less than every 3 years with Anveo's $1.20 USD/monthly fee) vs. paying $1.50 USD/month with Callcentric or VoIP.ms, you're ahead with FPL. And you're paying an ongoing minimum monthly fee of $3.98 with Ooma. Ask yourself how often you're calling 911. If you're a senior citizen with a lot of health issues, maybe FPL is a bad idea. (And I don't mean to belittle this point. Everyone gets old. Health is a serious matter.) Otherwise, you'll end up way ahead using a FPL in the long run (in terms of cost).

Here's the thing . . . I used to talk to FPL reps several years ago over the phone, back when they allowed tech support calls. And even then a e911 fee was listed (but not in the FAQs), and I inquired about it. I was told the fee was intended to dissuade people from test calling 911--and that people wouldn't actually be charged.

Fast forward to now, and the $35 per call E911 fee is listed in the FAQs. It's listed all over the place. It's certainly enough to prevent me from testing 911 on FPL. Reps are now saying you will be charged no matter what when you dial 911. Is that true? Maybe. Is that enough to scare me from testing 911? Sure. Has anyone been charged yet? I don't know. Anyway, no one is going to be calling 911 using FPL unless it's really necessary now, and if that's the intent, I'm fine with it. And if I really need E911 as a backup (my smartphone is always nearby), it's there for me. In the meantime, I'm not paying ongoing monthly fees for something I'm not using.


Obihai OBi200/202 ATAs with the OBiBT adapter can be paired with smartphones over bluetooth: http://www.obihai.com/obibt.
Then with an Obihai OBi 200/202 ATA, you'd add {911:bt} in your OutboundCallRoute, and then all of your 911 calls on your phones go out over your smartphone's 911 cellular service, provided your smartphone remains within bluetooth range of the ATA.


By the way, There's also Anveo's E911 service ($15 USD per year) available through the Obitalk.com web portal, as an alternative 911 service (limited to a maximum of 5 e911 calls per year): https://www.anveo.com/e911obi.asp (click the link for more information). People asking for help with this Anveo E911 service should probably ask canadaodyowner, who is using this service and is also a Freephoneline customer: merged-freephoneline-ca-free-local-soft ... st24980477. I have no experience with Anveo's special E911 service.


VoIP E911 is available all the time under these conditions:

1) You have electricity. A UPS is always a good idea.

2) Your internet service isn't out.

3) Your VoIP service isn't down.

I don't know anyone who doesn't have a smartphone.
Last edited by Guest1284983 on Aug 24th, 2016 11:12 am, edited 1 time in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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wow..thank you...gonna order 2..
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jigsatics wrote: Hi Webslinger,

When I run backup within the web interface, does it save the Google voice settings too?
1) Passwords are never saved in backups. So you'll need to enter them again.

2) With post-OAuth 2.0 firmware, which you're definitely using, after a factory reset and settings restore, you'll be required to log back into obitalk.com and activate Google Voice again.
I haven't updated my firmware since I set it up 6 months ago. Are there any good features or important bug updates since then that would merit upgrading to the new firmware?
One of the absolute worst things about Obihai, in my opinion, is its support policies. Obihai does not often post updated firmware release notes. So, I have no clue.
Visit https://www.obitalk.com/forum/index.php?topic=8982.0 (really outdated at the time of this post)

I am just concerned about the downtime.
If you're not having issues, I do not recommend updating.
Is it as easy as updating to the new firmware and restoring the backup file?
Is what as easy? Updating firmware? Updating firmware does not make the ATA lose settings (unless a feature has been removed in the new firmware). So restoring backups is not required.
Is this the lowest price that Newegg offers Obi200? I thought they went on sale for $39.99 before? Maybe I'm mistaken. I need one as a back up.
It was $39.99+$4.99 shipping+tax on February 22, 2016.

So, basically $5 cheaper on February 22nd

It has been cheaper in past years, but CAD has decreased since then.
Last edited by Guest1284983 on Aug 24th, 2016 9:39 am, edited 1 time in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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First, visit http://www.dslreports.com/forum/r304704 ... -providers


Pianoguy is one of the biggest VoIP gurus on RFD (and in general):
PianoGuy wrote: The SPA's features are very rudimentary compared to the OBi which has many excellent inbound call routing features, as well as the ability to seamlessly use multiple providers for incoming and/or outgoing calls - including Google Voice - on a single line. I know you're trying to save a buck and I don't blame you for that - this IS RedFlagDeals after all. But when you think how much you'll save in monthly costs, the extra $61 ($76-15) for an OBi200 will seem pretty insignificant.
The first post in this thread pretty much explains everything an SPA ATA can't do that an Obihai can, starting with "OBi200/202 offers support for up to 4 SIP trunks and 8 voice gateways. That means you can use up to 12 different VoIP services on one telephone . . ."

Obihai ATAs also have far more powerful call routing abilities.

They're almost mini-PBXes.

I need to replaced my old ATA device that's bugging out and not worth the hassle to fix it. I am leaning toward a device with 2 lines because why not (Cordless phone suppots 2 lines).
If you need two phone jacks, consider an OBi202 (or wait for a sale at newegg).
Given the price when an OBi202 goes on sale (for around $69.99+tax), any other 2 phone jack ATA for home use is a waste of money, imo. Why anyone would limit him or herself to something inferior over a difference of $20-$40+tax doesn't make any sense to me at this price point--despite Obihai having annoying support policies.
Last edited by Guest1284983 on Aug 24th, 2016 10:14 am, edited 4 times in total.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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Oct 2, 2013
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alkizmo wrote: How does this differ from a similarly priced 2-lines ATA device such as the SPA112?

I need to replaced my old ATA device that's bugging out and not worth the hassle to fix it. I am leaning toward a device with 2 lines because why not (Cordless phone suppots 2 lines).
I asked the same question when my old ATA became non stable. I googled and more people recommend this over Cisco's SPA,
But I end up use phone app to connect to voip.ms, works just fine.
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Webslinger wrote: Why anyone would limit him or herself to something inferior over a difference of $20-$40+tax doesn't make any sense to me at this price point
Webslinger wrote:
alkizmo wrote: How does this differ from a similarly priced 2-lines ATA device such as the SPA112?[/url]
First, visit http://www.dslreports.com/forum/r304704 ... -providers
What you linked is a post saying that if you have a SPA112 or SPA122, you need to disable port 80 forwarding on your router otherwise the guest or admin access might be possible if the default passwords weren't changed.

It doesn't explain why the OBI200/OBI202 is better than SPA112/SPA122.
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alkizmo wrote:

What you linked is a post saying that if you have a SPA112 or SPA122, you need to disable port 80 forwarding on your router otherwise the guest or admin access might be possible if the default passwords weren't changed.
Yeah, it's a potential security issue that you should know about if getting an SPA112. I don't care if you get one, but I thought you might want to know.
It doesn't explain why the OBI200/OBI202 is better than SPA112/SPA122.
Rest of my response did

Want an incoming phone call to be routed via SIP URI dialing elsewhere for free? You can do that with an OBi. Want to have an incoming call be routed through another service provider to a different phone number? You can do that with an Obihai ATA. Want to be able to dial into your ATA from a cellphone and have the ATA call you back (great if you have free incoming minute plans) and get access to all of the same services you have on your ATA? You can do that with an Obihai ATA's auto attendant feature: https://www.obitalk.com/forum/index.php?topic=66.0

Is your mom is calling you on your FPL number, but you want to route that call to your aunt in the U.S. for free using Google Voice? Or maybe you want that call to be routed to your uncle in Sweden using VoiP.ms' value rates. You can do that with an Obihai ATA.
Please do not PM me for tech support. I help out on the forums when I can. Thank you.
OBi200/202 Freephonline PDF guide (version 1.60) can be found here. OBi200 info can be found here. For OBi202 info, click here.
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Want to use Google Voice for calls to the USA, and VoIP.ms for calls to Canada? Want to route some outgoing calls via a different VoIP.ms subaccount with caller ID local to the person you are calling, so they can call you back for free? Want to block the caller ID of that annoying telemarketer that won't quit calling you? You can do that with an Obihai ATA. They truly are the most powerful ATAs on the market today, well worth the small extra cost. Maybe you won't use every single feature we've described here, but I can assure you that if you even use one of them regularly, you will soon not know what you did without it.

In my quote above I mentioned "the extra $61" - as the person I was replying to was comparing the price of a new OBi ATA to a used SPA ATA. If you compare the prices of new equipment, they are much closer. Even still, I recommended that person buy an OBi ATA.

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