A smooth process overall, with communications and documents handled by email. Kevin had no problem in redoing the document packages a couple times as I made some changes to the mortgage details.
Visits by a third party for home appraisal
and by a notary to sign some papers were also required, and both were under 15 minutes long.
The MCAP website seems to be well done and organized, with lots of details and self-serve options.
Well worth the effort of switching, vs the terrible renewal deal my bank was offering.