online purchase was returned to sender
i placed my order on feb 9 and waited 4 weeks for delivery. the company said that becasue it was coming from texas, that it could take upto 6 weeks.
today they sent me an email stating that the item was returned to them by canada post stating that it was "undeliverable as addressed. it was maked as "moved, unknown" i. double and tripple checked the address and it was correct.
since i needed these items quick, i asked them if they can sent it to a US address.
they said inorder for them to re-send the item, i would have to pay shipping again.
is this fair?