Food & Drink

Opinion on restaurants with tipping % options on 15/20/25% instead of 10/15/20%?

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  • Jan 12th, 2019 8:40 pm
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Apr 20, 2012
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Waterloo, ON

Opinion on restaurants with tipping % options on 15/20/25% instead of 10/15/20%?

Just wondering what people think of this. I have noticed a few places who have changed their machine presets to 15/20/25 which I feel is a little presumptuous and once you hit the % button, expecting to tip 10%, you're basically forced to go 15%.
119 replies
Deal Fanatic
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Jul 29, 2005
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Mississauga
I overwrite it and input my own amount.

And if restaurants expect us to tip 25 percent, they are nuts.
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Nov 23, 2012
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Toronto
Yes, I almost always choose to input $ so I can choose an amount that sounds good to me:)
Deal Expert
Jun 30, 2006
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Toronto
I enter my own amount. 25% or even 20% is way way too much.
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Dec 8, 2007
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People still tip? Eww.

Just kidding. Override.
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Feb 18, 2014
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I never use the presets because they are almost always set to calculate the gratuity on the total bill instead of the pre-tax amount.
Deal Addict
Dec 22, 2008
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Victoria
Agree 100%.

As soon as 20% becomes the norm, then they'll push for 25%, and then they'll push for 30%. There is no rational argument that explains why 15% has somehow become the minimum acceptable when for ages it was 10%. The service industry pushes it because in theory, higher paid staff will be better quality people, but consumers should probably resist.
Deal Addict
Jun 12, 2015
2269 posts
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Ontario
Always override. They can put what they want, I could care less.

% Tipping is ridiculous. Ordering a more expensive dish because of expensive ingredients, doesnt change the fact that the level of service is the exact same for a cheaper menu item. Simple example, $15 pasta dish vs 40$ lobster dish. At the end of the day, server brought you a dish. Why pay more in tip because the ingredients are expensive?
Member
Nov 23, 2012
495 posts
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Toronto
I always hate the tipping culture in North America, why not just include it in the price of food? It is not like places don't tip has horrible service, such as Asia.

I always only care about the food itself, the waiter just take order and bring out food. I don't care if he is a good waiter or not.
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Aug 16, 2010
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Aurora
+1 to what everbody has said - overide to a $ amount suitable to the service. Anyone still complaining about having to tip after that should probably eat at home.
Deal Guru
Dec 11, 2008
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I honestly didn't even notice any change because I always do $ amount instead of %
Sr. Member
Jan 8, 2009
761 posts
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GTA
We ignore the presets as well, although I was surprised to see that one of our favourite places has a 13% choice plus 10 and 15

My biggest pet peeve is that the presets are usually calculated on the aftertax total instead of the pretax amount.
Newbie
Oct 22, 2014
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jrbb0309 wrote: We ignore the presets as well, although I was surprised to see that one of our favourite places has a 13% choice plus 10 and 15

My biggest pet peeve is that the presets are usually calculated on the aftertax total instead of the pretax amount.
Having the 13% makes it so it's worth the same as 15% before taxes. They're nice to have included that option.
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Nov 10, 2005
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Ottawa
I went to a Chinese restaurant recently where the Server told a customer that the "tip is not included" in the price. The Server went on to explain that many places include a 10-20% tip in the pricing - I am not aware of many places actually doing this. I have been exposed to auto-gratuity from time-to-time.
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Dec 27, 2009
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Victoria, BC
matradley wrote: I went to a Chinese restaurant recently where the Server told a customer that the "tip is not included" in the price. The Server went on to explain that many places include a 10-20% tip in the pricing - I am not aware of many places actually doing this. I have been exposed to auto-gratuity from time-to-time.
They don't (and if it is, they have to say so). The only time I've seen it is for larger parties (and again, it is made clear that tip is being added). I would avoid any place like the plague that included a gratuity into the price.
Deal Addict
Sep 19, 2015
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Kleinburg, ON.
Some buffets are forcing tip on the bill now even if it's just a party of two.

Day & Night Hotpot comes to mind, and Korean Grill House at Commerce Gate, both in Richmond Hill. They both forced a 15% gratuity without informing you on the menu beforehand even though we were a party of 2.

Can they even do that for a party of 2?? Large parties of 6 or 8 and more is understandable but just 2 people?
Penalty Box
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Oct 13, 2008
4828 posts
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Why press the % button on the terminal? Press the $ button.

It's simple to do 10% of before tax ... which is the PROPER way of tipping! Always before taxes ...

Simple math ... if the bill was $104.86 after taxes ... just look at the bill first! It would be $92.80 in Ontario ... and then just punch in the tips as $9.28 ... moving the decimal place??? SIMPLE!

I ONLY TIP more if the service was exceptional ... otherwise I stick with the STANDARD of 10% ...
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Jan 3, 2017
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Any place that included the gratuity in the bill without notifying me first would get me refusing to pay the tip at the end. I would insist on paying my own tip, for what I felt the service was worth.

And yes, I tip every time but I'm not paying a standard fee. If the service was crap I'll tip a buck or two. If the service was exceptional I'll tip 20%

It's no different than the hospitality tax that's charged in Niagra in restaurants and hotels. It's included in the bill but I refuse to pay every time it's charged. Always seem to get a server or manager telling me it's mandatory when it's not and I pretty much tell them to bugger off and I'm not paying it.
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Jul 12, 2003
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Toronto
JKKim2983 wrote: Some buffets are forcing tip on the bill now even if it's just a party of two.

Day & Night Hotpot comes to mind, and Korean Grill House at Commerce Gate, both in Richmond Hill. They both forced a 15% gratuity without informing you on the menu beforehand even though we were a party of 2.

Can they even do that for a party of 2?? Large parties of 6 or 8 and more is understandable but just 2 people?
A lot of Asian restaurant and AYCE sushi buffet does,
Have to read the bill carefully, so you don't double tip.

I agree that tip shouldn't be mandatory, perhaps a lot of their clients are so cheap not to tip them or very minimal, so they started this trick to ensure the waiter/waitress's income/living.
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