Shopping Discussion

Osmo Action Camera. HQ Top Secret.

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  • Jul 8th, 2020 3:15 pm
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[OP]
Deal Addict
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Mar 7, 2004
1796 posts
259 upvotes
Mississauga

Osmo Action Camera. HQ Top Secret.

Recently bought a Osmo Action Camera. Made in China.
Great camera. Used to be a Go Pro fan, no longer.
However, called their Customer Service.
OMG. Asked Customer service where they are located.

I was told that they could not divulge that information as it was private, very private. The Girl said she could not tell me as it was personal. Personal? What? I did not ask about her information. I quipped was it in a very dark jungle in the middle of nowhere in China. Run by a Top Secret Spy Agency. She did not say a word.
I am not taking this seriously but she refused to say anything. One number I called was in the USA. California. The online chat was, who knows where.
I also mentioned that every other Company I have dealt with would give me that information. MMMmmmmmmmmmmm.
Not taking this too seriously. Now, I am wondering.
I also spoke to several other Customer service advisors and got the same reply. Company policy? Weird.
3 replies
Deal Expert
Jan 15, 2006
19128 posts
18996 upvotes
Richmond Hill
Uh what? Why does it matter where they are located? What a weird question...
[OP]
Deal Addict
User avatar
Mar 7, 2004
1796 posts
259 upvotes
Mississauga
Oni-kun wrote: Shenzhen China
Thank you for a sensible answer. Appreciated.

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