Passport must be in perfect condition to enter Mexico, warns Westjet
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Updated: Fri Dec. 23 2011 13:47:51
The Canadian Press
TORONTO — WestJet is advising Canadians planning a holiday in Mexico to make sure their passports are in "perfect" condition.
The Calgary-based airline says Mexican customs and immigration officials could deny entry to anyone arriving with a damaged passport. Rips, tears, missing corners or water damage to the cover or inside pages are all no-noes.
Mexico "definitely takes the most stringent approach" concerning passport damage of any country the airline flies to, including the United States and Caribbean destinations, said Robert Palmer, WestJet's manager of public relations.
He said "a handful" of the airline's customers have been turned away so far this winter season -- either prevented in Canada from boarding a flight to Mexico or denied entry on arrival -- because of the state of their passports.
One B.C. man with a water-damaged passport was stopped from boarding a Mexico-bound flight by a WestJet ticket agent at Kelowna International Airport earlier this month. He had stored it in a shaving kit where it got wet.