Paytm not letting me redeem earned points

Dec 27th, 2020 11:05 pm

#1

Yel143 [OP]: Jr. Member; Nov 26, 2018; 167 posts; 1745 upvotes; Mariana's Web

Dec 27th, 2020 11:05 pm

Paytm not letting me redeem earned points

Did anyone else faced trouble redeeming Paytm points? I noticed they no longer allow users to redeem all the available points towards one gift card and that GC choices are now very limited.... I remember using 10k points for a 10$ GC before...

See below:

Recently I got an email saying my points will expire soon so I pinged their customer support and turns out this is due to a new internal “business decision”.. which I found really strange I did not receive any note about this “change”...

This 1$ discount on GCs is ridiculous at least they should allow us users to donate earned points to a charity of choice...

What do you folks think? report to competition bureau or similar?

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Dec 27th, 2020 11:22 pm

#2

coolintheshade: Deal Fanatic; Aug 24, 2016; 8044 posts; 8465 upvotes; The Prairies

Dec 27th, 2020 11:22 pm

You couldn’t post this in the PayTM thread?
You had to have known of the threads’ existence since you know of PayTM.
The current points redemption model has been for a long long time, which is why most people have jumped ship from that payments platform.
Good luck using up those points.

Dec 28th, 2020 12:12 am

#3

dotsandpixels: Deal Addict; Jan 31, 2016; 1790 posts; 1811 upvotes; Toronto, ON

Dec 28th, 2020 12:12 am

coolintheshade wrote: ↑You couldn’t post this in the PayTM thread?
You had to have known of the threads’ existence since you know of PayTM.
The current points redemption model has been for a long long time, which is why most people have jumped ship from that payments platform.
Good luck using up those points.

Your issue with PayTM is so 2019. It's almost 2021. PayTM is dead. Email them to donate the points to charity and walk away.

+4

Dec 28th, 2020 8:29 am

#4

aweawea: Deal Addict; Sep 6, 2018; 1618 posts; 1929 upvotes; Halifax, Nova Scotia

Dec 28th, 2020 8:29 am

dotsandpixels wrote: ↑ Your issue with PayTM is so 2019. It's almost 2021. PayTM is dead. Email them to donate the points to charity and walk away.

This is great advice.

+1

Dec 28th, 2020 2:04 pm

#5

jimbob12341: Sr. Member; Nov 28, 2019; 520 posts; 243 upvotes

Dec 28th, 2020 2:04 pm

dotsandpixels wrote: ↑ Your issue with PayTM is so 2019. It's almost 2021. PayTM is dead. Email them to donate the points to charity and walk away.

Dang, did not know that was an option. I would have done that. I went to look at my account and my 10K of points expired on Dec 14th apparently. Never got notified.

I have not sent a email to close my account.

Dec 29th, 2020 10:14 am

#6

choclover: Deal Fanatic; Oct 7, 2007; 8346 posts; 4306 upvotes

Dec 29th, 2020 10:14 am

jimbob12341 wrote: ↑ Dang, did not know that was an option. I would have done that. I went to look at my account and my 10K of points expired on Dec 14th apparently. Never got notified.

I have not sent a email to close my account.

I didn't know either.

Jan 6th, 2021 3:18 pm

#7

jimbob12341: Sr. Member; Nov 28, 2019; 520 posts; 243 upvotes

Jan 6th, 2021 3:18 pm

Has anyone recently been able to close their account? I emailed them twice and no response.

Jan 6th, 2021 3:22 pm

#8

ml88888888: Deal Addict; Jan 19, 2017; 4430 posts; 2570 upvotes

Jan 6th, 2021 3:22 pm

jimbob12341 wrote: ↑ Has anyone recently been able to close their account? I emailed them twice and no response.

Just leave it since it won’t cost anything to keep it. If you are worrying about your acct info being used by Paytm, they already have.

Jan 6th, 2021 6:29 pm

#9

jimbob12341: Sr. Member; Nov 28, 2019; 520 posts; 243 upvotes

Jan 6th, 2021 6:29 pm

ml88888888 wrote: ↑ Just leave it since it won’t cost anything to keep it. If you are worrying about your acct info being used by Paytm, they already have.

Yeah, would have preferred that it be "deleted", though who knows if they actually do it or not. I will just leave it and uninstall it.

Jan 8th, 2021 1:02 am

#10

Darkman: Deal Guru; May 7, 2007; 13203 posts; 5362 upvotes

Jan 8th, 2021 1:02 am

Paytm ain't dead ... I still use it ... and collect those points as stamp or pin collection of late.

Besides paying credit card bills with it ... I am planning to use Paytm soon to pay my Property Tax with Promo MasterCard ... 2.5% fee would apply .. but MC will pay me bonus ... lol ... you guys know what I am talking about ....

Good night

Jan 8th, 2021 9:32 am

#11

BenK: Deal Fanatic; Aug 25, 2005; 5136 posts; 2081 upvotes

Jan 8th, 2021 9:32 am

I'm still using it too TBH. Pay credit card bills and redeem points for Uber gift cards. A couple extra minutes of work for that 10% return (minus missed credit card reward)