Shopping Discussion

PC Optimum Discussion Thread 2020

  • Last Updated:
  • Sep 23rd, 2020 11:36 am
[OP]
Deal Addict
Feb 10, 2013
4110 posts
734 upvotes
Richmond

PC Optimum Discussion Thread 2020

Welcome to the shiny new 2020 PC Optimum Discussion Thread.
Link to old thread if you're wanting to search it up for information Old thread
Please change your password everyone!
Announcement
Please create a strong random password! Here's the one I used https://passwordsgenerator.net/
Annoucements
Please try to give the cashier your pco card at the beginning! There's a lag if you do it at the end!
It is much recommended that you do a points inquiry via the website as it seems to be gotten to a lot faster than just emailing.

Here is a link to the help faq for pc optimum for additional questions.

https://www.pcoptimum.ca/help-and-support/faq

PC OPTIMUM TOS
https://www.pcoptimum.ca/company-policy ... conditions

Update

PCF DEBIT CARDS CAN NO LONGER BE USED TO EARN PC POINTS. If you recall your pc plus login information, you can attach it to a pc optimum account though the link pc plus login information option

UPDATE #2
PointsHubby wrote: PC OPTIMUM PROGRAM - Announced

Its official the marriage of these two programs PC Plus & Shoppers Optimum is set to happen on Thursday, February 1, 2018

Preliminary Details are rolling out today (well since Midnight) on the two Retailers websites, here is the link to the info as it appears on the PC Plus website
https://www.pcplus.ca/static/announcements/english.html

Looks like a decent amalgamation... The PC Plus Points remain the same, and are worth exactly what they were before.

The SDM Optimum Points remain the same cash value, but flip over to the system that PC Plus currently has...
So 95,000 Optimum Points worth $ 170 becomes 170,000 PC Optimum Points worth $ 170
PLUS... and at the time of conversion, one will be credited for any points that are accumulating between SDM tiers as well (so your entire balance)... That is especially fair
There is a point conversion calculator that appears on the link I supplied above

One of the nice things is the threshold for cashing in goes from 20,000 = $ 20 down to 10,000 Points = $ 10
And BOTH Programs will allow members to cash in a maximum of 500,000 = $ 500 at one time
(that is a nice bonus for those who like to buy electronics & tech at Shoppers... no more having to worry about a $ 170 maximum).

Points will be earned at SDM at the rate of 15 Points for every $ 1 spent this is a 50% increase as today the Optimum Program accrues at the rate of 10 Points for every $ 1
AND there will be still be Bonus Earns (like 20x the Points)
Points will be earned in the PC Plus Program in the same way they are now (seems to remain points on personal offers loaded, and no ongoing points on total amount spent instore)

Another change is in how cards will be managed. There will now be one card per household (no more transfers between accounts) ... once the program is rolled out, PC Optimum Members will link all the cards in their household to one person who will be that households contact person & account manager

That's the basics... but there will be more news to come I am sure in the days & weeks ahead
Last edited by bluebellrose on Feb 13th, 2020 1:09 am, edited 1 time in total.
2051 replies
[OP]
Deal Addict
Feb 10, 2013
4110 posts
734 upvotes
Richmond
PC OPTIMUM FAQ

What is PC Optimum?
It's a new loyalty program launched by Loblaws. It is basically merging both the PC PLUS program and Shoppers Optimum program into a single new program. The best of both worlds has been combined into one program.

Are there any benefits to joining?
Yes. Free groceries!

Do points expire?
No. Your points do not expire. However, your account can be closed, if you do not earn or spend any PC Optimum points at least once every 2 years or if you don’t have an open PC Financial Mastercard® registered to your account. For more details, please see the PC Optimum program

What is a PC™ ID?
A PC™ identification is a universal login that can be used to access your accounts across a variety of Loblaw and Shoppers Drug Mart Inc. websites. If you are registered with joefresh.com , beautyboutique.ca or online grocery websites, you already have one. Your PC™ id is your email address and password and you should use it as your login information for your PC Optimum account. If you were only registered with PC Plus you will need to create a PC™ id in order to register for PC Optimum.
By grocery websites, I'm assuming their banner grocery websites, like realcanadiansuperstore.ca

I already have a PC MC. Do I need a pc optimum card?
No. But it is in your best interest to register for the new program and load your offers for even more points.

Account Issues
Help! I'm having issues registering!
You can try calling in for help with registering your account. The folks there will try to assist you in signing up.

Help! I forgot my card at home! Can I bring in my receipt to get the points?
Unfortunately nope. Points cannot be applied retroactively, so try to remember your card!
You can also download the app to your phone so you'll never forget it.

Can I give the cashier a picture of my card? Isn't the same as giving them the app or my card?
No, The cashier can scan your card but you will not be able to redeem any points if you give them a picture of your card. If someone else in your household wants a card, please don't be lazy and actually get them a card or key fob available in store at your local participating pc optimum store.

Can I give them my phone number for my points?
Please don't be lazy and actually dig out your card. The cashiers can do phone number if it's attached to your linked registered profile, but cashiers will only do it for big orders and you can't find your card at all. In other words it's a last resort for folks buying a ton of stuff. You can do a points inquiry for any missing offers once you get home for your smaller orders. This is a new thing so many cashiers don't know how to do it, nor are they encouraged to do so, so please please remember your card!.

It says email already registered!
That means you probably already registered for a click and collect account or a pc insiders account. I recommend checking your email for a PC id email. If you've gotten one in your pc plus email, then you've most likely already had one and you'll need to do forget password or login with your details, and register for pc optimum that way. Simplest way if you get that message is to do forget password and register for pc optimum that way.

Why can I no longer view my points balance? What about Supplementary Card PC Mastercard holders?
If you are an Authorized User of a PC Financial Mastercard®, you will not see or have access to your primary cardholder’s points balance unless the primary cardholder chooses to add you to their Household. Please speak to the primary cardholder of your account.
If you’re still having trouble, contact PC Optimum Member Care for assistance or call 1-866-727-6468 for help.
The best workaround currently is to attach a plastic pc optimum card to your account and give your supplementary card holder a plastic card attached to your account and tell them to scan the plastic card and only use the mastercard to pay.

Can I present my PC Optimum Card at any time in the transaction?
Let's not temp fate again and do it at the beginning until they've worked out the kinks again. Hopefully the crashes won't happen but again let's not tempt fate

The option to change my plastic pc optimum cards to earn only is gone!
No worries, it's still there. you just need to call in and have them change it for you.
Update: The feature is now available on the website

What if the system went down? I didn't get my offers!
See below.

What if I loaded an offer and did not receive points for a particular offer?
If you are using the PC Optimum™ app:
Go to the Points section of your app and locate the transaction you are missing points from. Click on that transaction and select “Points Inquiry”. Complete the points inquiry form, submit it and we’ll look into your missing points right away.
If you are online at pcoptimum.ca:
Go to My Account and select “Points Inquiry” from the Transactions section. Complete the points inquiry form, submit it and we’ll look into your missing points right away.
If you are emailing
Please include:
Offer Name:
Amount Spent on Offer:
"CODE" at the bottom of your receipt:
Store Name:
Erumuh wrote: For those who are missing points, DO NOT submit points inquiries - the system is not working properly.
Your best bet is to use online chat (also very buggy, so do other things while waiting in the queue, and it may not work properly when you get to the front of the line, so you have to try again) and ask the person for help.
Have your receipt with the barcode number handy.

Online chat shows "not available"? Reload the page until it shows "chat now" or "available," then leave it open. Some attempts to connect may not register properly, so you have to come back to that page and click the "Chat now" button again.

Be polite - remember that Loblaws knows how screwed up the system is and is trying to fix it, so customer service is motivated to help you WHEN you get a hold of them. But a lot of other people are also trying. Be one of the nice ones and you'll get your points for sure.

It is much recommended that you do a points inquiry via the website as it seems to be gotten to a lot faster than just emailing.

Here is a link to the help faq for pc optimum for additional questions.

https://www.pcoptimum.ca/help-and-support/faq

PC OPTIMUM TOS
https://www.pcoptimum.ca/company-policy ... conditions
[OP]
Deal Addict
Feb 10, 2013
4110 posts
734 upvotes
Richmond
Placeholder Post

Save it Forward Offers!: To get these offers you must go to superstore.ca and click on the save it forward banner. Follow the prompts from there, I.e login to your account and then load your offers! These offers will not load automatically. You must load them manually
Last edited by bluebellrose on Feb 15th, 2020 3:24 am, edited 1 time in total.
Deal Guru
Feb 7, 2017
14182 posts
11392 upvotes
Eastern Ontario
Hi @bluebellrose

Looks great.

Wonderful to see you back at the helm for another year.

As we discussed, I have added 2 PLACE HOLDERS...

If at any time you feel you need a hand getting info put up here on the first page let me know, and I will get her done,

Again thanks for all you do for the RFD Community, I know I speak for many PCO Members when I say, you do a truly awesome job

And it’s so cool to have someone who works the front line from inside the Company to share their knowledge and ins & outs on the PCO Program with RFD.

Here’s to a great 2020

Cheers!

Points Hubby
Deal Guru
Feb 7, 2017
14182 posts
11392 upvotes
Eastern Ontario
SHOUT OUT TO THE REGULARS

Hey Everyone,

A big shout out to all the regulars who check in on the RFD PCO MegaThread to report what’s happening, Offers they’ve found, or to pitch in and share knowledge / answer questions.

On behalf of @Bluebellrose & I ... just want to say we truly appreciate it.

Y’all make the job of co-hosting this thread both easier, and a lot of fun too!

Thanks
Deal Guru
Feb 7, 2017
14182 posts
11392 upvotes
Eastern Ontario
LET’s KICK 2020 OFF WITH A PARTY

THE 2nd ANNIVERSARY PCO PARTY ... that is

Party Popper BalloonBalloon

JANUARY 23rd, thru 26th, 2020

Check the PCO Website / Your Account / APP for more info


The Announcement is out as of today, & in this post shared by @bylo
Deal Expert
Jan 7, 2002
20338 posts
13902 upvotes
Waterloo, ON
Welcome to a belated 2020!

Let's hope the wait for 23Jan20 is worth it.

Thanks to everyone who participates in these threads. I've learned (and profited!) so much from your collective wisdom.
veni, vidi, Visa
Deal Addict
Nov 1, 2009
1653 posts
833 upvotes
Sorry if this is the wrong place to ask.

Are there any current running promo for renewal or new sign up?
I'm up for renewal in a few weeks.

Thanks in advance.
Member
User avatar
Oct 4, 2010
235 posts
193 upvotes
Torontoish
Also looking at signing up for PC MC.. Any idea if they will offer the 100k point sign-up bonus any time soon?
Deal Addict
User avatar
May 19, 2015
1134 posts
611 upvotes
jay-em wrote: Sorry if this is the wrong place to ask.

Are there any current running promo for renewal or new sign up?
I'm up for renewal in a few weeks.

Thanks in advance.
If you’re talking about PC insiders that’s another thread.
Zoomer Mobile Customer - $36/month for 4 GB + free phone
Deal Guru
Feb 7, 2017
14182 posts
11392 upvotes
Eastern Ontario
jay-em wrote: Sorry if this is the wrong place to ask.

Are there any current running promo for renewal or new sign up?
I'm up for renewal in a few weeks.

Thanks in advance.
As stated by @SignedA ... wrong MegaThread
This is the one for the FREE PCO Program (Parent to all the other spin offs / associated ones)

Here’s the link to the RFD PC Insiders PAID Membership Thread

https://forums.redflagdeals.com/pc-insi ... h-2144938/
Deal Guru
Feb 7, 2017
14182 posts
11392 upvotes
Eastern Ontario
MrsDoubtfire wrote: Also looking at signing up for PC MC.. Any idea if they will offer the 100k point sign-up bonus any time soon?
You are not alone in posing this Question @chemicalxv recently Asked the same in the 2019 thread, here’s a copy of my reply:
No doubt the answer lies in the PC Financial Mastercard World Elite ... RFD MegaThread over on the PERSONAL FINANCE / CREDIT CARDS SUBFORUM

pc-financial-mastercard-world-elite-thread-1775145/

Definitely should be a pattern to the Bonus Sign Up Promos

PS ... if you apply online don’t forget to take screen shots!
Deal Guru
Feb 7, 2017
14182 posts
11392 upvotes
Eastern Ontario
bylo wrote: Welcome to a belated 2020!

Let's hope the wait for 23Jan20 is worth it.

Thanks to everyone who participates in these threads. I've learned (and profited!) so much from your collective wisdom.
And we’ve all gained the same from you
As a regular poster here, you’ve definitely given as much as you’ve got back
Including those long days & all nighters when PCO first launched in February 2018 ... and figuring the glitches out
Your ongoing valuable input is much appreciated
Lol, plus ya’ll are saving me 100s of dollars on my annual grocery bill
And it’s AWESOME

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