Personal Finance

PCF - Cannot see Transfer in Upcoming Transfers - Is this normal?

  • Last Updated:
  • Dec 22nd, 2016 11:01 am
[OP]
Jr. Member
Apr 9, 2012
192 posts
113 upvotes

PCF - Cannot see Transfer in Upcoming Transfers - Is this normal?

This morning, I initiated a transfer from my PCF Savings to my BMO Chequing effective tomorrow. This was done on the ios app and I got a confirmation code.

In the app, I don't see anything in the upcoming transfers page. Same for the regular website.

I called support and was told that this is normal. Even with the confirmation code, the guy was not able to confirm if they have a record of the transfer I initiated. Has this happened to anyone else?
5 replies
Deal Fanatic
User avatar
Jun 3, 2006
8421 posts
3609 upvotes
12 days north of Hop…
Yes. "in-flight" transactions drop off the pending page. I've accidentally made duplicate transfers many times because of this.

One of my pet peeves with PCF, along with the ridiculous hold times.

I now keep a separate record in YNAB along with the transaction reference.
Jr. Member
Aug 19, 2016
164 posts
75 upvotes
I have no idea why they don't fix this. It's been broken for many years.
Deal Addict
Feb 29, 2012
2654 posts
1455 upvotes
Richmond
ToniCipriani wrote: "in-flight" transactions drop off the pending page. ...
One of my pet peeves with PCF
+1 !

Scheduled transactions are MIA for 24 hours.
Deal Fanatic
User avatar
Jun 3, 2006
8421 posts
3609 upvotes
12 days north of Hop…
inside wrote: I have no idea why they don't fix this. It's been broken for many years.
I think to them it's not "broken", since removing the transaction off that list prevents people from cancelling the transaction when it's being completed.

Just a very poor design.
Deal Fanatic
User avatar
Aug 22, 2005
7802 posts
974 upvotes
It also sometimes takes much more than one day to remove the money from your chequing account.

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