Petro-Canada Car Wash Damaged My Car & They Refuse To Pay (Video of Incident)
I'm posting this to warn everyone about Petro-Canada and how they respond, should your vehicle be damaged in one of their car washes.
This month, I used the Petro-Canada Car wash at 474 Bayly Street West, Ajax (Bayly & Westney Rd. S). Garden hose with a metal handle was wrapped up in the brushes and struck my vehicle, causing dents from front to back. The vehicle in front of me was also damaged (dents and broke their light).
Petro Canada has told me to file a claim with my insurance
Head office is not returning my calls
Considering a large company like this has insurance on their property for incidents such as these, I am surprised and disappointed that they are acting this way.
I wouldn't go to THIS Petro Canada car wash, ANY Petro-Canada car wash and quite frankly, I'm done with this company. Please think twice about using their facilities because obviously they don't care about the customer and will not help you.
Update: My car was written off in incident that occurred in this video. There was simply too much damage over the entire left side of the vehicle (front to back) that would require repair and the car was simply not worth the costs of those repairs. I was forced to make a claim with my own insurance company, as Petro Canada would not provide theirs. I've never received any compensation from Petro Canada, not even a complimentary car wash.