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[OP]
Deal Addict
Sep 22, 2011
1817 posts
665 upvotes
GTA

Philips 4K monitor issue

Anyone knows what would be the issue with the monitor? It’s a brand new Philips 4K monitor.
I got two , one is working fine the other one has some issues!
I’ve attached the picture.
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12 replies
Deal Guru
User avatar
Mar 6, 2003
14807 posts
6074 upvotes
Ottawa
looks defective. Did try the monitor with the other cable/port?
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Deal Expert
User avatar
May 22, 2005
20034 posts
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Good Morning
That looks like physical damage.
Sr. Member
Nov 6, 2014
735 posts
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Woodbridge, ON
That looks cracked given the black diagonal lines that are not verticle or horizontal.
[OP]
Deal Addict
Sep 22, 2011
1817 posts
665 upvotes
GTA
warpdrive wrote: looks defective. Did try the monitor with the other cable/port?
even without cable it's showing the same screen , I tried D-cable, and hdmi, same result
[OP]
Deal Addict
Sep 22, 2011
1817 posts
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coriolis wrote: That looks like physical damage.
fordmaple wrote: That looks cracked given the black diagonal lines that are not verticle or horizontal.
I got it from Costco, good thing is that I can return it, bad is that I have to wait in a line for almost an hour or so to return it!
Deal Addict
Oct 20, 2005
1102 posts
323 upvotes
100% damaged to the screen. the display is cracked.
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[OP]
Deal Addict
Sep 22, 2011
1817 posts
665 upvotes
GTA
Mike^ wrote: 100% damaged to the screen. the display is cracked.
Thanks :(
Deal Fanatic
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Dec 28, 2007
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Alberta
Mike^ wrote: 100% damaged to the screen. the display is cracked.
x2. You can see it at the bottom and right side of the screen on the right picture.
Deal Expert
Aug 2, 2004
33323 posts
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East Gwillimbury
amiratish wrote: I got it from Costco, good thing is that I can return it, bad is that I have to wait in a line for almost an hour or so to return it!
No line ups for returns at my local Costco

First time I have ever seen this.
[OP]
Deal Addict
Sep 22, 2011
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jackrabbit000 wrote: x2. You can see it at the bottom and right side of the screen on the right picture.
Gee wrote: No line ups for returns at my local Costco

First time I have ever seen this.
There is no physical damage visible, assuming panel is broken from inside, so weird though!
[OP]
Deal Addict
Sep 22, 2011
1817 posts
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Gee wrote: Does it matter? It is not working properly, it has to go back
Definitely, I’ll return it on my next visit

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