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[OP]
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Sep 22, 2011
1855 posts
690 upvotes
GTA

Philips 4K monitor issue

Anyone knows what would be the issue with the monitor? It’s a brand new Philips 4K monitor.
I got two , one is working fine the other one has some issues!
I’ve attached the picture.
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  • 82D7605C-35EA-4264-B3DD-6133AA654C02.jpeg
11 replies
Deal Expert
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Mar 6, 2003
16932 posts
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Ottawa
looks defective. Did try the monitor with the other cable/port?
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May 22, 2005
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That looks like physical damage.
Deal Addict
Nov 6, 2014
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0 downvotes (Maple,O…
That looks cracked given the black diagonal lines that are not verticle or horizontal.
[OP]
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Sep 22, 2011
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warpdrive wrote: looks defective. Did try the monitor with the other cable/port?
even without cable it's showing the same screen , I tried D-cable, and hdmi, same result
[OP]
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Sep 22, 2011
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coriolis wrote: That looks like physical damage.
fordmaple wrote: That looks cracked given the black diagonal lines that are not verticle or horizontal.
I got it from Costco, good thing is that I can return it, bad is that I have to wait in a line for almost an hour or so to return it!
Deal Addict
Oct 20, 2005
1157 posts
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100% damaged to the screen. the display is cracked.
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[OP]
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Sep 22, 2011
1855 posts
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Mike^ wrote: 100% damaged to the screen. the display is cracked.
Thanks :(
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Aug 2, 2004
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East Gwillimbury
amiratish wrote: I got it from Costco, good thing is that I can return it, bad is that I have to wait in a line for almost an hour or so to return it!
No line ups for returns at my local Costco

First time I have ever seen this.
[OP]
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Sep 22, 2011
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jackrabbit000 wrote: x2. You can see it at the bottom and right side of the screen on the right picture.
Gee wrote: No line ups for returns at my local Costco

First time I have ever seen this.
There is no physical damage visible, assuming panel is broken from inside, so weird though!
[OP]
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Sep 22, 2011
1855 posts
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Gee wrote: Does it matter? It is not working properly, it has to go back
Definitely, I’ll return it on my next visit

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