Phone stolen with fake money (contract). Can i use credit card insurance?

vkizzle wrote: ↑ Go through the process...don't lie and say it was lost.

vanclty wrote: ↑ But can the credit card company refuse since it was more along the line of being scammed?

I'm not with him so I can't guide him through the process. It's already been couple days so the guy must have sold it for dirt cheap. It may be more easy for him to say I lost it and I don't know where it is than to describe how the guy looked, what car he drove, all that information only in the end to be told its his fault for not knowing if the note was legit or not.

vanclty wrote: ↑ Hello

Dad (hes old, soo..) sold his phone for few hundreds and was given fake money in american.

The phone was $0 on contract and was bought less than 2 months ago. Actual value is $1000. So wondering if he goes through insurance company, will he get $1000 or $0?

Second thing is, can he still block the phone on canadian network? I forgot to ask if he gave the person receipt.

Another thing is, to get insurance money, I read the credit card company needs police report. Should he just say the phone is lost or explain the whole story that he got the fake money for it? In which case the credit card company may reject the claim? The person used unknown number so he can't be traced.

coolintheshade wrote: ↑ There was no amount paid on the credit card for the phone, so how do you expect to claim loss for the phone that wasn’t charged to the card?

vanclty wrote: ↑ That is the question. The phone is valued at $1000 but paid $0 upfront, but there was fees associated.

coolintheshade wrote: ↑ The entire cost of the phone has to be charged to the card to qualify.