Pizza Pizza did not follow through with their 40 minute time guaranteed policy
I made order for a pizza today at 1:01am. Tues Feb 13. Pizza took over 1 hour and 5 minutes to arrived. I called twice to customer service and was told my order did not have the 40 minute guaranteed policy. That is ridiculous you guys are basically posting false advertisement which can and will lead to legal action. I called spoke to 2 customer service agent and 1 supervisor and was told that because I chose "call back" there was no time guaranteed. Which I was not informed about. That is absolutely unacceptable . You make a policy and did not follow through with it.