Can I buy a 175 gift card at Oliver bonacini Bayview village?
American Express
PLATINUM - Earn statement credits up to $175 for eligible dining
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- ipassgas
- Sr. Member
- Apr 8, 2007
- 872 posts
- 337 upvotes
- pricegrabber
- Member
- Aug 11, 2011
- 331 posts
- 368 upvotes
- RICHMOND
Have the exact same problem - how much of a hassle was it to get the credit?gabbarsing wrote: ↑ Yes it was the Arc in Vancouver - it is inside the Fairmont hotel. Although, I didn't like their food, but that is just me.
AmEx gave me credit, but they said that for future I should keep the receipt atleast for 30 days to submit as proof, if required. So keep the receipt and you can claim it incase it doesn't show up under Arc's name in your statement.
- gabbarsing
- Newbie
- Nov 15, 2020
- 78 posts
- 199 upvotes
Had to be on the phone with AmEx for 30 mins and push them a little. Initially, they said they will give half back, then after some pushback they refunded entire amount.pricegrabber wrote: ↑ Have the exact same problem - how much of a hassle was it to get the credit?
- Kiraly
- Deal Expert
- Jan 9, 2011
- 19736 posts
- 28624 upvotes
- Vancouver
pricegrabber wrote: ↑
Have the exact same problem [Arc restaurant In Fairmont Vancouver Waterfront hotel]- how much of a hassle was it to get the credit?
I had the exact same issue with the same restaurant and just got off the phone with Amex now. No hassle at all. It was a 5 minute phone call and she credited the entire amount. I kept the receipt and was prepared to submit it bit she never asked for it. She said it might take 3 days for the credit to appear.gabbarsing wrote: ↑ Had to be on the phone with AmEx for 30 mins and push them a little. Initially, they said they will give half back, then after some pushback they refunded entire amount.
- pricegrabber
- Member
- Aug 11, 2011
- 331 posts
- 368 upvotes
- RICHMOND
Same here, I just called in - and no hassle whatsoever. Must be a known issue.Kiraly wrote: ↑ I had the exact same issue with the same restaurant and just got off the phone with Amex now. No hassle at all. It was a 5 minute phone call and she credited the entire amount. I kept the receipt and was prepared to submit it bit she never asked for it. She said it might take 3 days for the credit to appear.
- cknfngrs
- Newbie
- Dec 25, 2010
- 21 posts
- 13 upvotes
- ti3n1
- Newbie
- Jul 24, 2008
- 59 posts
- 17 upvotes
- Toronto
- raptorsfan17
- Newbie
- Aug 27, 2017
- 42 posts
- 23 upvotes
Based on my reading, the purchase amount does not need to be $175 (i.e., can be any amount). $175 is just the max amount that Amex will credit. Is that correct?
- Arkaine
- Deal Addict
- Jun 15, 2005
- 2098 posts
- 1968 upvotes
Yes, that is correct.raptorsfan17 wrote: ↑ Based on my reading, the purchase amount does not need to be $175 (i.e., can be any amount). $175 is just the max amount that Amex will credit. Is that correct?
- beancounter6
- Sr. Member
- Jul 25, 2019
- 698 posts
- 358 upvotes
- YVR
Went to Minami in Vancouver middle of Dec and am still waiting for my credit. I called to ask, and they said it could take up to 90 days? Anyone else experience this?
- Kiraly
- Deal Expert
- Jan 9, 2011
- 19736 posts
- 28624 upvotes
- Vancouver
Kiraly wrote: ↑ I had the exact same issue with the same restaurant and just got off the phone with Amex now. No hassle at all. It was a 5 minute phone call and she credited the entire amount. I kept the receipt and was prepared to submit it bit she never asked for it. She said it might take 3 days for the credit to appear.
Did your credit actually post? It's been six days and it hasn't appeared. But I understand there was a long weekend in the middle of it.pricegrabber wrote: ↑ Same here, I just called in - and no hassle whatsoever. Must be a known issue.
- john.canad
- Deal Addict
- Jul 20, 2010
- 4846 posts
- 2019 upvotes
- Ottawa
no it's usually posted within the next few daysbeancounter6 wrote: ↑ Went to Minami in Vancouver middle of Dec and am still waiting for my credit. I called to ask, and they said it could take up to 90 days? Anyone else experience this?
- Slimschmee
- Member
- Dec 8, 2008
- 350 posts
- 191 upvotes
- Ottawa
Anyone else suffering from fomo from not taking advantage of this offer?
- raptorsfan17
- Newbie
- Aug 27, 2017
- 42 posts
- 23 upvotes
I squeezed in an order on Dec 31 but somehow only $65.66 of my ~$180 order was credited. Guess I'll be calling Amex.
- pricegrabber
- Member
- Aug 11, 2011
- 331 posts
- 368 upvotes
- RICHMOND
- elbarto232
- Newbie
- Nov 6, 2019
- 74 posts
- 21 upvotes
- Toronto/Ajax
Went to Lee in Toronto, got the entire credit within a week. Didn’t book through concierge
- adaniel
- Sr. Member
- Aug 13, 2015
- 797 posts
- 1396 upvotes
- Vancouver, BC
- Kiraly
- Deal Expert
- Jan 9, 2011
- 19736 posts
- 28624 upvotes
- Vancouver
Thanks, but those of use who went to ARC had to call to have the credit manually applied, because the charge posted as a hotel and didn’t trigger the credit. I called in a week ago and was told the credit would be manually applied, today still no credit. I called again today and was told "wait 90 days" but after a bit more prompting she agreed to escalate it.
- AdamKing [OP]
- Deal Addict
- Jun 28, 2013
- 4020 posts
- 3369 upvotes
- YUL/YVR
Wow that's unexpected.
I only spent ~$150 of my $175 dining credit back in December. Which was a fair game.
Fast forward to 4 months later, I received a ~$25 credit today from "AMEX BANK OF CANADA", and when you click on the details it said it was the "$175DININGOFFER". First time receiving the difference like that from an Amex Offer.
I only spent ~$150 of my $175 dining credit back in December. Which was a fair game.
Fast forward to 4 months later, I received a ~$25 credit today from "AMEX BANK OF CANADA", and when you click on the details it said it was the "$175DININGOFFER". First time receiving the difference like that from an Amex Offer.
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