Poor Landscaping Job
Long story short:
My wife & I hired a local landscaper to do the following:
Remove an old shed and trash it
Level our backyard by removing 2 garden beds (15 feet)
Remove & re-level existing patio stones (typical cement stones that come with most homes, approx 15x15)
Dethatch lawn
Edge front garden beds (2, small)
Apply seed and weed control
Spring cleaning/curb appeal (removal of leaves, etc).
$1300
I made the first time home owner mistake of sending the final payment before the work was complete as we were in the midst of wedding planning/flying to get married. Lesson learned.
What happened:
The landscaper has put off finishing the edging 7 times in the past 3 weeks. I had been hoping to have a conversation with him/then when they came to do the edging about the following:
The front lawn was still littered in rocks from our driveway. It was evident it was not cleaned up.
The patio stones could not be leveled due to concrete found underneath that would need to be drilled out. The patio stones were placed back as they were, horrible looking and crooked. We were still charged the full $400 fee for this, though no levelling was done.
I did not want to text/email these concerns and risk them disappearing.
I was very polite, consistently saying “sure, no problem” every time I was given another excuse and new timeline.
I finally called and left a voicemail today asking if the work would be done this week, or if I should get a quote from another company and we can discuss a partial refund for the work not completed. I’d had enough.
I now received an angry text message from the landscaper stating he will e-transfer us $75 and cease all business between us.
What are my options here? We paid via credit card for the points. Can we dispute the charge?
My wife & I hired a local landscaper to do the following:
Remove an old shed and trash it
Level our backyard by removing 2 garden beds (15 feet)
Remove & re-level existing patio stones (typical cement stones that come with most homes, approx 15x15)
Dethatch lawn
Edge front garden beds (2, small)
Apply seed and weed control
Spring cleaning/curb appeal (removal of leaves, etc).
$1300
I made the first time home owner mistake of sending the final payment before the work was complete as we were in the midst of wedding planning/flying to get married. Lesson learned.
What happened:
The landscaper has put off finishing the edging 7 times in the past 3 weeks. I had been hoping to have a conversation with him/then when they came to do the edging about the following:
The front lawn was still littered in rocks from our driveway. It was evident it was not cleaned up.
The patio stones could not be leveled due to concrete found underneath that would need to be drilled out. The patio stones were placed back as they were, horrible looking and crooked. We were still charged the full $400 fee for this, though no levelling was done.
I did not want to text/email these concerns and risk them disappearing.
I was very polite, consistently saying “sure, no problem” every time I was given another excuse and new timeline.
I finally called and left a voicemail today asking if the work would be done this week, or if I should get a quote from another company and we can discuss a partial refund for the work not completed. I’d had enough.
I now received an angry text message from the landscaper stating he will e-transfer us $75 and cease all business between us.
What are my options here? We paid via credit card for the points. Can we dispute the charge?
