Portable HDD dead, recommend where to recover data
So I'm like not tech savvy at all so please bare with me. I bought this: Seagate Backup Plus Slim 2TB External Hard Drive Portable HDD Red USB 3.0 Model STDR2000103 back in Aug 2018 and even a case for it since my other portable hd failed on me after dropping it a few many times. This one was never dropped or barely touch. It was just left plugged into my laptop and occasionally used to backup files from my laptop.
Anyway, my laptop has been acting weird for the past half year and wasn't able to install windows updates so I did whole clean install because I don't really do any of the stuff required to keep your computer running fast or is it called formating or partitioning? Well, before I did that, I transferred all of my files onto that Seagate hard drive, everything was fine. After the clean install, I can't seem to be able to recover anything anymore from it. It can open but when I click onto the file/files, the larger sized ones will not respond.
Anyway, so when I try to open the Seagate harddrive, I hear grinding and a few beeps and then it will stop and nothing happens. Is there anyway of recovering this data? I will try it on an imac tomorrow just to see if its my laptop, but so far it hasn't worked on 2 laptops. I am okay in paying a reasonable amount of money. Can anyone recommend a reputable place?
Thank you in advance.
Anyway, my laptop has been acting weird for the past half year and wasn't able to install windows updates so I did whole clean install because I don't really do any of the stuff required to keep your computer running fast or is it called formating or partitioning? Well, before I did that, I transferred all of my files onto that Seagate hard drive, everything was fine. After the clean install, I can't seem to be able to recover anything anymore from it. It can open but when I click onto the file/files, the larger sized ones will not respond.
Anyway, so when I try to open the Seagate harddrive, I hear grinding and a few beeps and then it will stop and nothing happens. Is there anyway of recovering this data? I will try it on an imac tomorrow just to see if its my laptop, but so far it hasn't worked on 2 laptops. I am okay in paying a reasonable amount of money. Can anyone recommend a reputable place?
Thank you in advance.