Cell Phones

PSA: Koodo Charging for Free LD Add-Ons

  • Last Updated:
  • Jun 4th, 2021 2:16 pm
[OP]
Newbie
Jun 4, 2015
96 posts
88 upvotes
Mississauga, ON

PSA: Koodo Charging for Free LD Add-Ons

Just got an email from Koodo telling me that they are going to charge $2 per month for the free long distance add-on. This number is on a tab contract until December.
Seems Telus corporate is getting desperate to squeeze consumers for any extra money they can.

Anyone know if I can terminate this contract without the tab bonus penalties?
LD email.PNG
Bill notice sneakily added on the last page:
ld addon notice.PNG
107 replies
Deal Addict
Dec 30, 2005
2934 posts
902 upvotes
Was going to post as well...not a good sign.
Deal Addict
User avatar
Feb 20, 2015
1833 posts
1245 upvotes
Southern Ontario
Would this be on an international long distance plan or Canada wide? Canada wide is local calling as far as I know, unless they changed it.

I haven’t received this email and I’m a Koodo subscriber.
Deal Addict
User avatar
Nov 24, 2016
1614 posts
1678 upvotes
Gibsons wrote: Would this be on an international long distance plan or Canada wide? Canada wide is local calling as far as I know, unless they changed it.

I haven’t received this email and I’m a Koodo subscriber.
this is for the long distance add on that was free. not the Canada wide calling. I think it was hong kong china india and some other places.

*edit i also saw the Optional Feature Increase
Update to your 1000 International Long Distance minutes feature. Starting in April 2021, your monthly feature fee will increase from $0 to $2. In accordance
with the service terms, you accept the change by continuing to use the service. If you do not agree with this change, you may cancel your service without
penalty within 30 days of the effective date of the change.
Guess no claw back for bonus Face With Tears Of Joy
Deal Guru
User avatar
Sep 19, 2006
10031 posts
4673 upvotes
Toronto
for those who got the message , how much was your plan?
Last edited by Pochacco on Mar 29th, 2021 8:33 pm, edited 2 times in total.
Member
Apr 10, 2020
289 posts
1075 upvotes
silverknight921 wrote: Just got an email from Koodo telling me that they are going to charge $2 per month for the free long distance add-on. This number is on a tab contract until December.
Seems Telus corporate is getting desperate to squeeze consumers for any extra money they can.

Anyone know if I can terminate this contract without the tab bonus penalties?

LD email.PNG

Bill notice sneakily added on the last page:
ld addon notice.PNG
Got the same message. Pretty disappointed with this. Makes me more convinced to switch to Fido.
Deal Addict
User avatar
Nov 17, 2008
1413 posts
153 upvotes
Just removed the LD add-on.
Member
Nov 9, 2006
466 posts
126 upvotes
Montreal
So no one answered the OP, so can we cancel without penalty? I'm in the Same boat, I have a tab till Dec this year, If I can I will just go to Fido
Sr. Member
Jun 12, 2015
592 posts
240 upvotes
Mississauga
Pochacco wrote: for those who got the message , how much was your plan?
$40/6GB + 5GB
$40/8GB + 5 GB + 2GB
Deal Addict
Mar 24, 2016
1053 posts
1565 upvotes
scarborough
only one line out of 4 got this message.

funny it happens to be the most expensive line
Newbie
Feb 28, 2021
2 posts
3 upvotes
Received billing from Koodo in March 2020 and email today reminding my $25 Talk and Text with 1000 free LD minutes will cost extra $2 dollars; as am unable to get hold of anyone from Koodo I just moved my Talk and Text plan to Shaw for $0…there take that Koodo for raising $2 on my plan
Member
Jun 9, 2012
468 posts
318 upvotes
Vancouver
Seems like I should just use those international minutes now and call some random people. xD
Deal Addict
Jan 31, 2007
3058 posts
2618 upvotes
Richmond Hill
I just got it as well. Will remove it.
So all the sudden they start charging something come as free item?

What's next? Start charging those extra $0 data?

I guess they want to lose some more customer.
Last edited by cheapshopper on Mar 29th, 2021 9:24 pm, edited 1 time in total.
******************************************************
Bright side of RFD: Often find good deal
Dark side of RFD: Tons of stuff that I don't need but still got them because of RFD
******************************************************
Deal Expert
User avatar
Oct 28, 2004
22295 posts
3580 upvotes
Toronto
Got the same email.....Terri bad, looks like Koodo desperate for some extra coin once they kiboshed the provincial calling regions....

I have 2 lines:

1. $35 /5gb + 5gb addon, no tab <- this one got the notice
2. $40 /6gb + 5gb addon <- nothing yet **fingers crossed** tho this one I just re-upped on a 2yr CPO phone & has a Tab balance
Last edited by ji2o0k on Mar 29th, 2021 9:10 pm, edited 1 time in total.

FS: Nothing at the moment
Heatware: 63-0-0
Deal Addict
Jan 31, 2007
3058 posts
2618 upvotes
Richmond Hill
GeneralStore wrote: Got the same message. Pretty disappointed with this. Makes me more convinced to switch to Fido.

Yeah, I switched 1of 4 line to Fido, will switch the rest when the tab are all paid (range from 3 months to 8 months)
******************************************************
Bright side of RFD: Often find good deal
Dark side of RFD: Tons of stuff that I don't need but still got them because of RFD
******************************************************
Deal Expert
User avatar
Feb 24, 2003
17664 posts
4138 upvotes
Toronto
Why not remove the long-distance add-on if you don't call the countries included in the $2 fee?

How much are you paying for Shaw? Same features as Koodo too?
Deal Expert
User avatar
Feb 24, 2003
17664 posts
4138 upvotes
Toronto
I removed my LD add-on because I never called India, Bangladesh, etc.

I'm paying $40 for 11 GB and not ready to give that up just yet.
Deal Addict
Oct 25, 2005
1513 posts
826 upvotes
Weird

I started another thread because I am fighting Koodo over changes to my Tab

I checked March bill and no mention of LD promo increase on me

It seems this is an easy CCTS complaint though no? Changing a free feature to a paid feature without consent?
Koodo $40 Canada Wide + 13GB + 1000 Intl LD
Public $120 Province Wide + 12GB - $6 Autopay - $12 Loyalty - $45 Refer = $19 per Month
Freedom $35 ($37-BTS) North America Wide + 8GB + 1GB Roaming

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