Shopping Discussion

PSA: scam email from Interac about renewing your auto deposit-WATCH OUT!

  • Last Updated:
  • Dec 24th, 2020 11:01 am
[OP]
Deal Addict
Apr 22, 2014
3614 posts
1483 upvotes
, ON

PSA: scam email from Interac about renewing your auto deposit-WATCH OUT!

At 3 am this morning I got an email that looks so legit from Interac asking me to renew my auto deposit registration before it expires. I am thinking “does it expire?” I didn’t click anything on the email. I went to my online banking app and verified that it is not expiring. I knew right away that it is a scam email wanting you to click it and enter your banking information.

The sender is [email protected]
The title of the email subject is : INTERAC E-transfer: Renew your autodeposit Registration by September 30,2020

BE SURE DO NOT CLICK AND DELETE IT RIGHT AWAY! This is SCAM email trying to phish for your banking information!!
10 replies
Newbie
May 26, 2009
1 posts
I got it 2 times from the same sender, the money is already deposited to my account. I don't know what to do. I don't understand how this scam works since there is no link in the email. Just auto deposited. What did you do?
Deal Addict
Oct 17, 2012
1845 posts
2077 upvotes
Vancouver
I remember getting something like this a while ago. I clicked it and it said something like 'successfully renewed etc.." I didn't have to log in or do anything else. Not sure if I just got lucky or what.. I checked my accounts and don't see any incorrect activity or unauthorized transactions. Will change password just in case.
Deal Addict
Feb 19, 2017
4782 posts
3286 upvotes
Vancouver
Funny thing is i got the text too and i dont even use Interac/debit card. Also a couple claiming my CC was used at various malls in GVA (checked my CC and of course no such thing happened, one general rule to remember is no banks/CC will send you a link with their SMS). Seems like SMS scams are going full throttle for xmas.
Deal Guru
Dec 5, 2006
11818 posts
6883 upvotes
Markham
Probably still in email/phone number validation stage lol
Sr. Member
Oct 31, 2019
504 posts
312 upvotes
The SMS ones are legit, i didn't click it (thinking scam) and a week later got a message that said it's expired. I checked it online banking and indeed it dropped off. No biggie better safe than sorry just register again. Emails I don't think expire so the case of op is likely a scam.
Deal Expert
Jan 7, 2002
25144 posts
21593 upvotes
Waterloo, ON
anotherbargainhunter wrote: PSA: scam email from Interac about renewing your auto deposit-WATCH OUT!
It's not a scam and it's old news, e.g. Weird interac email from 3 years ago.
dlaw wrote: I got it 2 times from the same sender, the money is already deposited to my account. I don't know what to do. I don't understand how this scam works since there is no link in the email. Just auto deposited. What did you do?
Whether you think this is a scam or not, and whether it actually is a scam or not, really shouldn't matter. NEVER click any links, let alone proceed further, in any email that ask you for personal information. Just login to your bank's online system the way you normally do. Go to the bank's Interac page. Update any relevant information there and then call it a day.

(Same with phone calls that ask for personal information. Hang up. Look up the business's 1-800 and call them directly. If the call you got was legitimate then they'll know about it. If not, you just dodged a dodgy call.)

This advice applies to any suspicious email from any provider with which you do business. And of course if you don't do business with that provider using that email address, then the only link you should ever click is the SPAM button in the email client.
veni, vidi, Visa
[OP]
Deal Addict
Apr 22, 2014
3614 posts
1483 upvotes
, ON
bylo wrote: It's not a scam and it's old news, e.g. Weird interac email from 3 years ago.
I think people might misunderstand when you are saying “it is not a scam”. So I want to clarify that it IS a scam email. The purpose of this thread is to serve as PSA. Many of scams out there are using old tactics. It maybe an old ways or “old news” as you put it, but nonetheless it is still a scam. Again this thread is only to serves as PSA and not to claim that this is a new scam method.
Deal Expert
Jan 7, 2002
25144 posts
21593 upvotes
Waterloo, ON
anotherbargainhunter wrote: So I want to clarify that it IS a scam email.
Interac disagrees:



Also on Fakebook:
https://www.facebook.com/interac/posts/ ... 659817961/

Of course this assumes that the link to [email protected] actually goes to that email address and likewise that any button you click in the email goes to Interac's or your bank's domain. You didn't indicate this, one way or another. But that's the only way to determine if the email is legit or a phishing attempt. That's why I suggested that people go to their bank's website directly. That way it doesn't matter.
veni, vidi, Visa
[OP]
Deal Addict
Apr 22, 2014
3614 posts
1483 upvotes
, ON
bylo wrote: Interac disagrees:



Also on Fakebook:
https://www.facebook.com/interac/posts/ ... 659817961/

Of course this assumes that the link to [email protected] actually goes to that email address and likewise that any button you click in the email goes to Interac's or your bank's domain. You didn't indicate this, one way or another. But that's the only way to determine if the email is legit or a phishing attempt. That's why I suggested that people go to their bank's website directly. That way it doesn't matter.
That’s interesting. I didn’t indicate that because I didn’t click any of the link. I simply went to my bank and checked to see if it was expiring, and it was not. In fact, mine says expiring on end of September, but it was never expired and I can still get auto-deposit without you ever “renewing” it. That’s how I came to conclusion that it was a scam email.

That “renewing” email is bad news and just another ammunition for fraudsters to exploit.
Deal Expert
Jan 7, 2002
25144 posts
21593 upvotes
Waterloo, ON
anotherbargainhunter wrote: That’s interesting. I didn’t indicate that because I didn’t click any of the link. I simply went to my bank and checked to see if it was expiring, and it was not. In fact, mine says expiring on end of September, but it was never expired and I can still get auto-deposit without you ever “renewing” it. That’s how I came to conclusion that it was a scam email.
I've gotten this email in the past. When I checked that email, examining links, headers, etc. it all looked legit. Nevertheless, why risk it when there's a better, more secure way? (And of course many people don't even know how to check stuff like links, headers, domains, etc.)

As I keep saying, the easiest and safest way to deal with these sorts of emails is to just go to the bank's website the way you normally do and check there.
That “renewing” email is bad news and just another ammunition for fraudsters to exploit.
I agree. Do what I did and forward that email to your bank's fraud/phishing/abuse email. Ask them why they let Interac send out this sort stuff rather than come up as a "reminder" or similar when you routinely log into the bank's website.
veni, vidi, Visa

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