Question about Interline Baggage Agreement between Eva Airways and Air Canada (both members of Star Alliance)
My daughter is coming home via Taipei-Los Angeles--YYZ and her baggage claim sticker shows the following:
YYZ AC788
LAX BR12
She asked the ticketing counter of Eva Air in Taipei and was told she had to pick up her two luggage at the carousel at LAX but looking at the baggage claim sticker (but the check in personnel didn't seem sure about his answer), it seems the luggage are enroute to Toronto already. When I checked her in just a few minutes ago, I didn't have to pay $25 and $35 for the checked in luggage and there was a note to check baggage requirements with the first airline (but that's irrelevant because she had already checked in with EVA physically) but I was only able to do her Air Canada check in this morning.
Flying to the Far East, she was traveling entire on Eva so we didn't encounter the same interline baggage potential problem.
Should we call Eva or Air Canada to confirm whether her luggage are checked through to final destination? She has a four-hour layover at LAX but we don't know who to ask whether she has to re check-in her luggage if she needs to pick them up at the LAX carousel.
Thanks for any advice / experience shared.
YYZ AC788
LAX BR12
She asked the ticketing counter of Eva Air in Taipei and was told she had to pick up her two luggage at the carousel at LAX but looking at the baggage claim sticker (but the check in personnel didn't seem sure about his answer), it seems the luggage are enroute to Toronto already. When I checked her in just a few minutes ago, I didn't have to pay $25 and $35 for the checked in luggage and there was a note to check baggage requirements with the first airline (but that's irrelevant because she had already checked in with EVA physically) but I was only able to do her Air Canada check in this morning.
Flying to the Far East, she was traveling entire on Eva so we didn't encounter the same interline baggage potential problem.
Should we call Eva or Air Canada to confirm whether her luggage are checked through to final destination? She has a four-hour layover at LAX but we don't know who to ask whether she has to re check-in her luggage if she needs to pick them up at the LAX carousel.
Thanks for any advice / experience shared.