Question about telephone service options
Hi, I think similar threads were made in the past, but it's hard to determine the pieces of information that's relevant to me, so please excuse me for posting.
Basically, I am currently with voip.ms, and cost-wise, I am fine with it but it sometimes stops working without me touching anything or changing anything and I've had periods when I went without a home phone line for months because I didn't have the time or knowledge to deal with it. (it was originally set up by my brother who no longer lives with me) I'd done troubleshooting a few times in the past but this time I thought enough was enough.
So I ordered Ooma and set it up this weekend. I was quite impressed at how easy it was to set it up, but I wasn't very pleased with the first customer service encounter I had with them. Besides, I thought it was free after the initial purchase of their device but learned that it was actually something like $4 per month.
Then I realized freephoneline.ca has a similar service, which costs a lot less, both in terms of the device purchase and the porting fee.
If anyone's had experience with freephoneline.ca, can you tell me if it's as easy as Ooma to set up and maintain? I hardly ever call anyone or get call from anyone on my home phone line, although my mother calls overseas sometimes and that doesn't happen a lot either (if I charge my account with $25 prepaid credit, it can last me 6 months easily). So the important factors for my decision would be:
- How easy is it to set up.
- Will it stop working for no reason, or is it such that once it's set up there's no more hassle?
- Cost - I guess I would eat ~$4 monthly service fee if it's the cost of convenience of never having to deal with the phone stopping to work but obviously like cheaper option, taking into consideration the international rate.
In all, I am currently interested in freephoneline.ca because it looks a lot less costly than Ooma, especially the international rate, which is half of Ooma's rate for the international destination that my mom calls. So if someone can tell me that it's plug-and-play and doesn't give the trouble of randomly stopping to work for no apparent reason, I would return Ooma and go for freephoneline.ca.
Or I am happy for any other suggestion.
Thank you.
Basically, I am currently with voip.ms, and cost-wise, I am fine with it but it sometimes stops working without me touching anything or changing anything and I've had periods when I went without a home phone line for months because I didn't have the time or knowledge to deal with it. (it was originally set up by my brother who no longer lives with me) I'd done troubleshooting a few times in the past but this time I thought enough was enough.
So I ordered Ooma and set it up this weekend. I was quite impressed at how easy it was to set it up, but I wasn't very pleased with the first customer service encounter I had with them. Besides, I thought it was free after the initial purchase of their device but learned that it was actually something like $4 per month.
Then I realized freephoneline.ca has a similar service, which costs a lot less, both in terms of the device purchase and the porting fee.
If anyone's had experience with freephoneline.ca, can you tell me if it's as easy as Ooma to set up and maintain? I hardly ever call anyone or get call from anyone on my home phone line, although my mother calls overseas sometimes and that doesn't happen a lot either (if I charge my account with $25 prepaid credit, it can last me 6 months easily). So the important factors for my decision would be:
- How easy is it to set up.
- Will it stop working for no reason, or is it such that once it's set up there's no more hassle?
- Cost - I guess I would eat ~$4 monthly service fee if it's the cost of convenience of never having to deal with the phone stopping to work but obviously like cheaper option, taking into consideration the international rate.
In all, I am currently interested in freephoneline.ca because it looks a lot less costly than Ooma, especially the international rate, which is half of Ooma's rate for the international destination that my mom calls. So if someone can tell me that it's plug-and-play and doesn't give the trouble of randomly stopping to work for no apparent reason, I would return Ooma and go for freephoneline.ca.
Or I am happy for any other suggestion.
Thank you.
