PC & Video Games

[Rant] UPS and TheSource don't care about Xbox series X shipping???

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  • Mar 17th, 2021 10:42 am
[OP]
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Aug 3, 2011
415 posts
97 upvotes
Toronto

[Rant] UPS and TheSource don't care about Xbox series X shipping???

I don't know if this is allowed on this forum, but I want to share my frustration with the future xbox buyers.

I made an order of Xbox series X a few days ago on TheSource website.

Today, I saw an UPS truck stopped & driving away fast. No one knocked on my door, but I opened the door just in case (as I was waiting for my shipment). What I found in front of my door was a big box that was half-torned open. Thanks UPS...i knew you weren't good at your job, but this is another level.

Initially, I was worried that someone opened my box to steal my xbox. But the box felt heavy, which was a good sign.

When I opened the box, however, I was not also impressed on how it was packaged. There were two paper sheets on top of xbox box to provide the "cushion". No styrofoam packing peanuts for this 6kg shipment. I love how they treat the $600 console...

There were a few sign of my xbox possibly sliding side-to-side during the shipments...but at least the seals on my xbox box were intact. I'm gonna try to see if anything is wrong when I boot it up. Fingers crossed...
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8 replies
Deal Fanatic
User avatar
Dec 1, 2004
9556 posts
3106 upvotes
Oh jeez, I hope everything works. Could just be a disgruntled employee, as I usually had a good experience with UPS. Either way, you got proof in case.
Keep us updated, and hopefully enjoy it
STEAM-XBL-PSN: CFRTim
Deal Addict
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Nov 2, 2012
3458 posts
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Well it's a good thing MS packs the console in a nice thick foam shell.

That's brutal man...
Deal Fanatic
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Aug 29, 2011
5044 posts
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Westmount (Montreal)
Caerus wrote: Well it's a good thing MS packs the console in a nice thick foam shell.

That's brutal man...
Yeah

The console is so well protected that by itself it's an extremely good protection.

It suck though
Deal Fanatic
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Jul 5, 2001
8409 posts
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Toronto
Caerus wrote: Well it's a good thing MS packs the console in a nice thick foam shell.

That's brutal man...
Agree - I think MS hired an unboxer to help create the packaging for the Xbox.
Deal Addict
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Nov 2, 2012
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9394 wrote: Agree - I think MS hired an unboxer to help create the packaging for the Xbox.
MS took cues from their XAC controller and designed the packaging of the Series consoles with accessibility in mind for anyone with disabilities.

CC: Was the packaging designed with the XAC in mind and its ease of access?

Brannon Zahand: “Yes, the packaging for the Xbox Adaptive Controller was intentionally designed to be accessible and easy to open, and those same principles were applied to Xbox Series X|S. Our goal was to design the packaging with a larger group of people in mind so that the consoles are inclusive of the entire community.”
Microsoft took a cue from the design of the Xbox Adaptive Controller (XAC) packaging when it came to boxing up its next-gen console. Xbox touted its “no teeth” approach to opening the XAC, intended to keep disabled people from having to resort to the common practice of using our teeth to open packages, and have implemented that same practice in the Xbox Series X.

The "no teeth" approach:



Really neat once you look further into it.
Deal Guru
Aug 14, 2007
11993 posts
2971 upvotes
Durham Region
Can't remember who bestbuy used for mine, it arrived the day of launch. Left on my door step while I was at work. Stayed there for 4 hours.

I'd say that was worse considering how cold it was. Mines been fine since day one, minor issues in the beginning but after a couple updates those issues including the headphone issue I had is gone.
Deal Fanatic
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Aug 29, 2011
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Westmount (Montreal)
I received my Series X and PS5 on the same day with UPS. It was official Launch day.

The tracking was showing they were both in the same truck

When the truck arrive he only had the Series X box.

I was like, where's the other box.

He said there were no other box. He told me if there's a problem, call the company.

I showed him the tracking and walked with him to the truck.

He magically found the PS5

I'm quite sure it's plans was to stole it.
Deal Fanatic
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Jul 5, 2001
8409 posts
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Toronto
vonblock wrote: I received my Series X and PS5 on the same day with UPS. It was official Launch day.

The tracking was showing they were both in the same truck

When the truck arrive he only had the Series X box.

I was like, where's the other box.

He said there were no other box. He told me if there's a problem, call the company.

I showed him the tracking and walked with him to the truck.

He magically found the PS5

I'm quite sure it's plans was to stole it.
Wow - that's quiet the story. Must have been a Sony fanboy.

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