Recently bought an Power Wheelchair value 8000$ but big surprize.
Hello everyone. Recently, bought a brand-new Power wheelchair value 8000$ two months ago, precisely in the month of May. I rarely use my Power Wheelchair. 2 weeks ago when I had to use this power wheelchair for the first time in my life. My PSW nurse charge the Power Wheelchair 12 hours, but no work. The vendor of my brand new Power wheelchair, he doesn't give any instruction concerning the battery, he doesn't say anything or send in my email address some instruction and the document manual in PDF of this brand new Power wheelchair and the bill of this brand new Power Wheelchair. Or give instruction to admin staff and nurse PSW or staff in maintenance of my nursing home. I planned use Power Wheechair 3 to 4 times a year in hospital appointment.
My settlement worker email the vendor of my Powercheelchair. He responds, " You are required to charge your w/c at least once a week in order to maintain the battery,“. “Dimitri thinks that since this did not happen the battery is unable to be charged and you will need to replace the battery. I have attached the quote he provided to pay for the replacement battery and the service fee to install it. He feels that ODSP should cover the cost. Once the chair is replaced, I can discuss with the team a plan to ensure your battery is charged going forward."
The problem, I am severe paralysis, deaf and nonverbal.
1- I have never used this Power Wheelchair.
2- The vendor, now said to recharge the Power wheelchair regularly.
3- I am severely paralysis, deaf and nonverbal.
4- The vendor of my Power Wheelchair never gave me the paper instructions of the Power Wheelchair and neither sent by email PDF document attachment PDF.
5- He never informed me of the instruction in writing live or informed by internet email. Or inform PSW nurse or admin staff the instruction.
Not very good vendor. Like sell a brand new electric car but no work or ever work and 2 months later, inform, "Dimitri thinks that since this did not happen the battery is unable to be charged and you will need to replace the battery. I have attached the quote he provided to pay for the replacement battery and the service fee to install it. He feels that ODSP should cover the cost. ", I am the paralysis man and nonverbal very funny. SCAMMER !
I already inform my settlement worker and my LHIN agent but they skip this subject, blind eye and deaf concerning my Power Wheelchair brand new value 8000$.
I read is 800$ a new battery replacement cost. Even pay by ODSP. I know this seller, not very good people. Next, what is a step ? Pay 800$for replacement a new battery?
My settlement worker email the vendor of my Powercheelchair. He responds, " You are required to charge your w/c at least once a week in order to maintain the battery,“. “Dimitri thinks that since this did not happen the battery is unable to be charged and you will need to replace the battery. I have attached the quote he provided to pay for the replacement battery and the service fee to install it. He feels that ODSP should cover the cost. Once the chair is replaced, I can discuss with the team a plan to ensure your battery is charged going forward."
The problem, I am severe paralysis, deaf and nonverbal.
1- I have never used this Power Wheelchair.
2- The vendor, now said to recharge the Power wheelchair regularly.
3- I am severely paralysis, deaf and nonverbal.
4- The vendor of my Power Wheelchair never gave me the paper instructions of the Power Wheelchair and neither sent by email PDF document attachment PDF.
5- He never informed me of the instruction in writing live or informed by internet email. Or inform PSW nurse or admin staff the instruction.
Not very good vendor. Like sell a brand new electric car but no work or ever work and 2 months later, inform, "Dimitri thinks that since this did not happen the battery is unable to be charged and you will need to replace the battery. I have attached the quote he provided to pay for the replacement battery and the service fee to install it. He feels that ODSP should cover the cost. ", I am the paralysis man and nonverbal very funny. SCAMMER !
I already inform my settlement worker and my LHIN agent but they skip this subject, blind eye and deaf concerning my Power Wheelchair brand new value 8000$.
I read is 800$ a new battery replacement cost. Even pay by ODSP. I know this seller, not very good people. Next, what is a step ? Pay 800$for replacement a new battery?
Last edited by NF2Paralized on Aug 16th, 2019 9:54 am, edited 1 time in total.