Redditor Dealing With Alta Nissan - Woodbridge, Ontario

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Jul 17th, 2021 10:44 pm

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Jul 15th, 2021 5:34 pm

kr0zet [OP]: Deal Fanatic; Jan 16, 2011; 7205 posts; 9230 upvotes; The NORTH

Jul 15th, 2021 5:34 pm

Redditor Dealing With Alta Nissan - Woodbridge, Ontario

Reddit Thread

TL;DR - Alta Nissan in Woodbridge, Ontario convinced a first time car buyer that her purchase of a used Quashqai REQUIRED extended warranty, gap and rust protection to qualify for bank financing.

First time car buyer buying a 2018 Nissan quashqai 55000 km on it. It’s approved for 5.2 percent. Dealership is saying bank requires me to have extended warranty, gap and rust protection and that it’s non-negotiable. I feel like I’m being ripped off. I’m a 28 year old female never bought or had a car my gut just says that wrong

Some information. Car was 18700. We agreed on 18000 plus winter tires. I thought that a used car deal was 5% was good but thanks to you all I know differently

Updates: this is Alta Nissan in Woodbridge Ontario. Also looks like they may have swindled me into this and I may not be able to get out. I was told yesterday to bring in my co-signer with his government ID so he could sign that he is approving me to use him as a co signer and this was the final step to figure out if the bank would approve me. This morning when I called back I’m now being told that I already signed the deal and the car has been sent to licensing.

I called omvic and spoke to someone. They told me to call/email the GM see if I can have it resolved through them and if not to call them back and they will advise me or my next steps. They also suggested I called the bank and see if it’s through these things are required.

Honestly I’ve been googling for days all the information i found was form the UK/Australia and no known reported issues with the quashqai. I hope I can get out because my honest first choice was a rav 4 and I know for sure they last long and won’t give me any problems. I thought I could at least get to 3-4 years off the vehicle pay it off early and then get what I had my heart set on which was the rav 4. With the current market prices I thought 18000k was a good deal because I seen other with lower trim and accidents for more.

Redditors general consensus is that the finance manager was padding their pocket by selling these unneeded extras and blaming the bank. The person buying the car asked questions too late and is now trying to deal with the general manager/OMVIC to get it sorted out.

Thought RFD would like the story...

39 replies

Jul 15th, 2021 5:42 pm

blexann: Deal Guru; Mar 10, 2005; 11823 posts; 4924 upvotes

Jul 15th, 2021 5:42 pm

Wow but most of us already know, they don't call them Stealerships for nothing. Thieves.

"If you want to improve, be content to be thought foolish and stupid." - Epictetus

+9

Jul 15th, 2021 5:55 pm

EP32k2: Deal Expert; Jan 15, 2006; 20912 posts; 22611 upvotes; Richmond Hill

Jul 15th, 2021 5:55 pm

FM could be padding their pockets, but they are also under pressure to see these "add-ons" from the GM. Also certain markets eat these add-ons up like no tomorrow as they want to "protect" their big purchase and other markets where buyers are more frugal/educated decline these all the time, unless it's something one comes out ahead such as wear and tear coverage for leases.

Jul 15th, 2021 6:11 pm

Xtrema: Deal Guru; Sep 1, 2004; 11509 posts; 11397 upvotes

Jul 15th, 2021 6:11 pm

Well saw the thread but didn't click on it since I thought I know how it went. Was 100% correct.

Consider how many idiots on RFD alone, it's not surprised a noob walking into a dealership without any doing homework ahead of purchase get taken for a ride.

Last edited by Xtrema on Jul 15th, 2021 6:23 pm, edited 3 times in total.

+2

Jul 15th, 2021 6:12 pm

MP3_SKY: Deal Guru; Jul 12, 2003; 12385 posts; 4908 upvotes; Toronto

Jul 15th, 2021 6:12 pm

I hope OMVIC look into those bad practice closely, it sounds like salesman and dealership can say and do whatever they want to get buyer to sign, then they are on the hook.

it’s approved for 5.2 percent. Dealership is saying bank requires me to have extended warranty, gap and rust protection and that it’s non-negotiable

what a BS!

5.2% interest to buy a Nissan CUV?!!

Retired Forum Moderator February 2009 - June 2015

+1

Jul 15th, 2021 7:09 pm

golf_guy21: Deal Addict; Nov 26, 2011; 1096 posts; 288 upvotes; ontario

Jul 15th, 2021 7:09 pm

MP3_SKY wrote: ↑
5.2% interest to buy a Nissan CUV?!!

interest rate seems to have gone way up on used cars

I am also finding the new 'standard' for used car rates is 6.99%

and it sucks to see borrowing costs of 4-5k added on

even the new 2022 maverick has no incentive right now and 72m finance rate is 3.49%

quick example:
2019 buick encore - 23,999
finance 72 months @ 6.99%
total finace charge is $5,452
total payment amount 29,451

may as well buy a 2020 or 2021 at 0% for that price

heres another car - 2020 cadillac xt6

$464.30/biweekly * 6.99% APR
Finance / 84 months

Vehicle Price
$58,988.00
Post-Tax Dealership Charges
Fuel Fill Fee ^

$68.00
License Transfer Fee ^

$32.00
Sub Total (if Financing)
$58,988.00
Sales Tax
$7,668.44
Payment
$464.30
Total Obligation
$84,502.60
Total Amount Financed
$66,756.44
Cost of Borrowing
$17,746.16

is the finance rate negotiable based on your credit? do people negotiate that as part of buying a car?

Jul 15th, 2021 7:17 pm

kr0zet [OP]: Deal Fanatic; Jan 16, 2011; 7205 posts; 9230 upvotes; The NORTH

Jul 15th, 2021 7:17 pm

jordanr19871 wrote: ↑ interest rate seems to have gone way up on used cars

I am also finding the new 'standard' for used car rates is 6.99% and it sucks to see borrowing costs of 4-5k added on

even the new 2022 maverick has no incentive right now and 72m finance rate is 3.49%

quick example:
2019 buick encore - 23,999
finance 72 months @ 6.99%
total finace charge is $5,452
total payment amount 29,451

may as well buy a 2020 or 2021 at 0% for that price

heres another car - 2020 cadillac xt6

is the finance rate negotiable based on your credit? do people negotiate that as part of buying a car?

I don't believe that you can negotiate the interest rate of the loan as part of the deal, usually the finance manager is suppose to shop your application around and find the best rate for you. Unfortunately the finance manager has financial incentives to go with the lender that profits the stealership more over than the customer. The best rate can usually be had shopping yourself before buying the car. A LOC or HELOC is probably going to be the best rate for most and your credit score should play a role in the rate you get offered.

Jul 15th, 2021 7:39 pm

blexann: Deal Guru; Mar 10, 2005; 11823 posts; 4924 upvotes

Jul 15th, 2021 7:39 pm

EP32k2 wrote: ↑ FM could be padding their pockets, but they are also under pressure to see these "add-ons" from the GM. Also certain markets eat these add-ons up like no tomorrow as they want to "protect" their big purchase and other markets where buyers are more frugal/educated decline these all the time, unless it's something one comes out ahead such as wear and tear coverage for leases.

I purchased a new car recently - don't normally go new - when it was time to close the finance manager tried to sell me an extended warranty, the "top" package - $10K. It included all kinds of nonsense ....accident insurance ...etc. Of course they are smarter than most of us and know exactly how to maneuver a customer that's "not interested". I got them down to $1500 for the most basic extended warranty which is most likely the regular price of what they call the "bronze package" , I still refused. I figure I'm good for 3 years/60K anyway so I'll take the $1500 and invest it and take my chances once the bumper-to-bumper warranty is up. They weren't too thrilled but at the same time the sales manager who I've been dealing with for quite some time gave me the I don't blame you look. It's such a shitty experience trying to buy a new vehicle

"If you want to improve, be content to be thought foolish and stupid." - Epictetus

+1

Jul 15th, 2021 8:21 pm

Andro: Deal Guru; Jan 8, 2006; 10768 posts; 5051 upvotes; Ontario

Jul 15th, 2021 8:21 pm

blexann wrote: ↑ I purchased a new car recently - don't normally go new - when it was time to close the finance manager tried to sell me an extended warranty, the "top" package - $10K. It included all kinds of nonsense ....accident insurance ...etc. Of course they are smarter than most of us and know exactly how to maneuver a customer that's "not interested". I got them down to $1500 for the most basic extended warranty which is most likely the regular price of what they call the "bronze package" , I still refused. I figure I'm good for 3 years/60K anyway so I'll take the $1500 and invest it and take my chances once the bumper-to-bumper warranty is up. They weren't too thrilled but at the same time the sales manager who I've been dealing with for quite some time gave me the I don't blame you look. It's such a shitty experience trying to buy a new vehicle

Exactly why everyone should be moving to Tesla sales model. Order online, schedule pick up, no warranty/upsell nonsense

+2

Jul 15th, 2021 8:35 pm

CanadianConsumerYEG: Deal Addict; Aug 30, 2020; 3027 posts; 5811 upvotes; YEG/YYZ

Jul 15th, 2021 8:35 pm

I feel empathy for her, but at the same time she's 28 years old and has access to the internet. She is both old enough she should be aware of getting ripped off, plus she has access to the resources to arm herself with the knowledge to have a fighting chance at the dealership.

No different than people trusting a "professional" and getting ripped off at the mechanics performing services you don't need, financial advisors signing you up for 8 different actively managed mutual funds with high MERs, falling for door to door salesman saying you need a new water heater, waiter suggesting a more expensive drink so you tip them more % wise, etc.

+1

Jul 15th, 2021 8:57 pm

mxthor3: Deal Addict; Oct 1, 2015; 3385 posts; 5015 upvotes; Barrie, ON

Jul 15th, 2021 8:57 pm

Andro wrote: ↑ Exactly why everyone should be moving to Tesla sales model. Order online, schedule pick up, no warranty/upsell nonsense

You don't need to order online to not get hassled with all this crap. I purchased a VW 12 years ago and it was all done through email. No hassles, no upsell, no nothing. Finalized a price, got the sales form sent via email, made deposit, paid the rest on pickup,.

+1

Jul 15th, 2021 9:10 pm

Andro: Deal Guru; Jan 8, 2006; 10768 posts; 5051 upvotes; Ontario

Jul 15th, 2021 9:10 pm

mxthor3 wrote: ↑ You don't need to order online to not get hassled with all this crap. I purchased a VW 12 years ago and it was all done through email. No hassles, no upsell, no nothing. Finalized a price, got the sales form sent via email, made deposit, paid the rest on pickup,.

I purchased multiple vw through email. All is nice till you arrive to finalize, then you are given sales pitch on everything. Its nowhere near Tesla model, I know cause I purchased both

+1

Jul 15th, 2021 9:12 pm

kr0zet [OP]: Deal Fanatic; Jan 16, 2011; 7205 posts; 9230 upvotes; The NORTH

Jul 15th, 2021 9:12 pm

mxthor3 wrote: ↑ You don't need to order online to not get hassled with all this crap. I purchased a VW 12 years ago and it was all done through email. No hassles, no upsell, no nothing. Finalized a price, got the sales form sent via email, made deposit, paid the rest on pickup,.

I have found, anecdotally that the car sale is never really an issue until you get to the 'Finance Manager'. Then the shit starts to get thick and the knives come out. Dealers don't need to go online, they need to eliminate the upsell manage.... I mean the finance manager.

+6

Jul 15th, 2021 9:28 pm

Hindenburg1: Deal Addict; Mar 17, 2016; 1731 posts; 1776 upvotes

Jul 15th, 2021 9:28 pm

Saw that earlier. I stopped reading after 5.2% on a 3 year old Quashqai. She really should have done her research.

Jul 15th, 2021 9:47 pm

Canuck2fan: Deal Addict; Nov 12, 2004; 2642 posts; 1421 upvotes; Hometown

Jul 15th, 2021 9:47 pm

So what WILL all the psychopathic thieves who are finance managers today, become when dealerships go the way of the dodo bird. As all the auto "experts" predict is inevitable, now that Tesla has reportedly shown the world how it should be done?

I kind of chuckle when I think of how many ultra capitalists I have known over the years, who decry the nanny state in any form, until they have found themselves in the finance manager's office after dark on a weekend. Deceived and beguiled by that nasty individual who has the keys to the car they dream of.... Then on Monday morning in the light of day the free market is not so appealing to them. As they come on to sites like this on their 1300.00 flagship phone, with a 90.00 a month plan to complain how they were cheated and taken for a ride. Why oh why do their elected officials forsake them... and not put a stop to this. LOL

TBH, though I do find it absolutely incredible that in our so called cancel culture of 2021, our governments at every level seem determined to avoid looking after the consumer's interests. When they are purchasing their second most expensive item in any way. No lemon law, no sober second thought reasonable return option, and no talk or thought of even looking into either... and the dealers love it.

+1

Jul 15th, 2021 10:05 pm

mxthor3: Deal Addict; Oct 1, 2015; 3385 posts; 5015 upvotes; Barrie, ON

Jul 15th, 2021 10:05 pm

Andro wrote: ↑ I purchased multiple vw through email. All is nice till you arrive to finalize, then you are given sales pitch on everything. Its nowhere near Tesla model, I know cause I purchased both

Odd, my VW experience sounds exactly like the Tesla model. No hassle, no nothing.

Jul 15th, 2021 10:09 pm

Andro: Deal Guru; Jan 8, 2006; 10768 posts; 5051 upvotes; Ontario

Jul 15th, 2021 10:09 pm

mxthor3 wrote: ↑ Odd, my VW experience sounds exactly like the Tesla model. No hassle, no nothing.

When you went to sign, pick up the car there was no attempt to sell you anything else?

Jul 15th, 2021 10:12 pm

mxthor3: Deal Addict; Oct 1, 2015; 3385 posts; 5015 upvotes; Barrie, ON

Jul 15th, 2021 10:12 pm

Andro wrote: ↑ When you went to sign, pick up the car there was no attempt to sell you anything else?

None, I was actually surprised to be honest.

Jul 15th, 2021 10:14 pm

EP32k2: Deal Expert; Jan 15, 2006; 20912 posts; 22611 upvotes; Richmond Hill

Jul 15th, 2021 10:14 pm

Oh hold up. Story is fishy as hell. 5.2%, 28 years old and needs a co-signer?

She has shit credit and dealer is probably trying to workout a deal with all the add-ons due to her shit financial situation LOL

Dealer is scummy but she’s no angel herself.

Jul 15th, 2021 10:41 pm

MP3_SKY: Deal Guru; Jul 12, 2003; 12385 posts; 4908 upvotes; Toronto

Jul 15th, 2021 10:41 pm

jordanr19871 wrote: ↑ interest rate seems to have gone way up on used cars

I am also finding the new 'standard' for used car rates is 6.99% and it sucks to see borrowing costs of 4-5k added on

even the new 2022 maverick has no incentive right now and 72m finance rate is 3.49%

quick example:
2019 buick encore - 23,999
finance 72 months @ 6.99%
total finace charge is $5,452
total payment amount 29,451

may as well buy a 2020 or 2021 at 0% for that price

heres another car - 2020 cadillac xt6

is the finance rate negotiable based on your credit? do people negotiate that as part of buying a car?

Exactly what I wanted to say, 5.2 % to buy a used 2018 Nissan.
Might as well buy a brand new with much lower interest rate. $18000 + Tax for a 3 year old CUV, that car is about mid 20ks brand new, it is not saving a lot money but then she is paying way more interest than if she bought a brand new,

Finance rate is non negotiable.

Retired Forum Moderator February 2009 - June 2015

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