Reliance Home Comfort

Double_J wrote: ↑ Incorrect.

fergy wrote: ↑ Why is it up to $800? Why are some offers less than $800?

Double_J wrote: ↑ To know for sure call Reliance 1-888-837-1451 and ask what is your exit fees. Do NOT ASK FOR THE BUYOUT. The buyout amount will often be huge.

If you have any questions just ask away. I have worked for enercare and Reliance. I know both companies pretty well.

jwhiteney wrote: ↑ Hi,

I just bought a home (still over a month before I move in) and realized they have a rental hot water heater with Enercare which I thought was owned. It was just installed late last year and the contract amount is $4950.

I had seen someone mention something about this exit fee with Enercare too but it’s hard to tell if that is only for older water heaters. Would I be able to get out of this rental with an exit fee for a water heater that was installed less than a year ago?

Thank you.

Double_J wrote: ↑ $5,000 for a water heater? That can not be a normal tank. Are you sure it's not a something more complex?

jwhiteney wrote: ↑ It’s a tankless water heater. Is $5000 still an expensive contract price for that?

Double_J wrote: ↑ Tankless are typically 3,500-4,000 before tax depending on the model. Are you quoting after tax? If so that sounds about right.

Double_J wrote: ↑ Does this provide heat and hot water? You might have a boiler (looks like a tankless). Do you have a picture of it?

The price they are telling you would be the price. You can try to negotiate but I'm not sure they would adjust it.

jwhiteney wrote: ↑ They said the total contract value is $4950 plus hst. The monthly bill is $45.13 plus hst.

Would I be able to get out of the contract with an exit fee for such a new heater?

spyhero wrote: ↑ The buyout price $4950 + HST is your exit fee. Does your Agreement of Purchase and Sale have a clause stating that buyer will assume rental water heater contract agreement? If it does not, you can ask your lawyer to make the seller buy out the water heater before closing.

chillychin wrote: ↑ Thanks @spyhero for referring me to this thread

Im currently month to month on a rental with Reliance paying roughly $30 ish per month. My power vent hot water tank was installed back in 2006 with a current buy out of roughly $200~

I was looking to get rid of Reliance so had called them to ask about buy out etc a few months ago. I didnt go through with things as COVID got worse, but since things are better am back at looking at options.

I cant quite remember exactly what they said but I believe to get out of Reliance it would cost $75 to pick up the hot water tank I believe.

They also offered to install a "brand new tank rental", and if I went this route they would install and bring my set up to current code (I have black pipes). They quoted me a very rough buy out of $1600 if I decided to buy out this "new hot water tank" within the first year.

Not sure if anyone else is also with Reliance currently, but if I made the switch from Reliance to Enercare what would be involved?

I'm assuming I would need to pay Reliance "something" (like that $75 I mentioned) to leave them. Then Enercare would come in, install their stuff and start charging me.

What would the monthly fees be with Enercare roughly?

What would a buy out look like with Enercare?

If Enercare is similar to what I was told with Reliance rough calculation it would be lets say $2000 after all fees from leaving Reliance + a buy out from Enercare then minus $800 for the gift card for a final total of $1200 roughly?

Has anyone bothered to sign up with Enercare then leave them?

I guess one of my biggest questions is with whatever tank that either Reliance or Enercare installs - Are these tanks any "good"?

Reliance kept on telling me how the rental tanks they install are "commercial grade" and are very good - As they want to minimize service calls.

But then I heard some folks say the opposite that the tanks are just bulk purchases and not really any good.

Sorry for the long winded post and thanks for any advice!

chillychin wrote: ↑ Thanks @spyhero for referring me to this thread

Im currently month to month on a rental with Reliance paying roughly $30 ish per month. My power vent hot water tank was installed back in 2006 with a current buy out of roughly $200~

I was looking to get rid of Reliance so had called them to ask about buy out etc a few months ago. I didnt go through with things as COVID got worse, but since things are better am back at looking at options.

I cant quite remember exactly what they said but I believe to get out of Reliance it would cost $75 to pick up the hot water tank I believe.

They also offered to install a "brand new tank rental", and if I went this route they would install and bring my set up to current code (I have black pipes). They quoted me a very rough buy out of $1600 if I decided to buy out this "new hot water tank" within the first year.

Not sure if anyone else is also with Reliance currently, but if I made the switch from Reliance to Enercare what would be involved?

I'm assuming I would need to pay Reliance "something" (like that $75 I mentioned) to leave them. Then Enercare would come in, install their stuff and start charging me.

What would the monthly fees be with Enercare roughly?

What would a buy out look like with Enercare?

If Enercare is similar to what I was told with Reliance rough calculation it would be lets say $2000 after all fees from leaving Reliance + a buy out from Enercare then minus $800 for the gift card for a final total of $1200 roughly?

Has anyone bothered to sign up with Enercare then leave them?

I guess one of my biggest questions is with whatever tank that either Reliance or Enercare installs - Are these tanks any "good"?

Reliance kept on telling me how the rental tanks they install are "commercial grade" and are very good - As they want to minimize service calls.

But then I heard some folks say the opposite that the tanks are just bulk purchases and not really any good.

Sorry for the long winded post and thanks for any advice!

Double_J wrote: ↑ Enercare PV rent for $31.45+tax. The incentive has changed to $700 instead of $800.

To get the biggest incentive you'd need a tech referral. Send me a message with your contact information.

The process is Enercare installs the new unit and returns the old one to reliance. Once you get the cc you can cancel the rental. The buyout in the first yr is $1,620.

In regards to tank quality - I haven't noticed anything differences

chillychin wrote: ↑ Thanks @spyhero for referring me to this thread

Im currently month to month on a rental with Reliance paying roughly $30 ish per month. My power vent hot water tank was installed back in 2006 with a current buy out of roughly $200~

I was looking to get rid of Reliance so had called them to ask about buy out etc a few months ago. I didnt go through with things as COVID got worse, but since things are better am back at looking at options.

I cant quite remember exactly what they said but I believe to get out of Reliance it would cost $75 to pick up the hot water tank I believe.

They also offered to install a "brand new tank rental", and if I went this route they would install and bring my set up to current code (I have black pipes). They quoted me a very rough buy out of $1600 if I decided to buy out this "new hot water tank" within the first year.

Not sure if anyone else is also with Reliance currently, but if I made the switch from Reliance to Enercare what would be involved?

I'm assuming I would need to pay Reliance "something" (like that $75 I mentioned) to leave them. Then Enercare would come in, install their stuff and start charging me.

What would the monthly fees be with Enercare roughly?

What would a buy out look like with Enercare?

If Enercare is similar to what I was told with Reliance rough calculation it would be lets say $2000 after all fees from leaving Reliance + a buy out from Enercare then minus $800 for the gift card for a final total of $1200 roughly?

Has anyone bothered to sign up with Enercare then leave them?

I guess one of my biggest questions is with whatever tank that either Reliance or Enercare installs - Are these tanks any "good"?

Reliance kept on telling me how the rental tanks they install are "commercial grade" and are very good - As they want to minimize service calls.

But then I heard some folks say the opposite that the tanks are just bulk purchases and not really any good.

Sorry for the long winded post and thanks for any advice!