Reliance Home Comfort -- What is TERMS for Cancellation?
I'm looking to cancel the rentals; i intend on disconnecting all of the units and will drop them off at Reliance. I've been roaming around the Reliance website to get concrete data on their terms for cancellation. The only thing i could find are 2 different documents for the Water Heater. Nothing else. When i called Reliance i get some Yahoo telling me it is IMPOSSIBLE to cancel or else i must pay $10,000+ to buy out. No exceptions. Lovely folks they have working for them!
Can someone tell me in clear terms what is Reliance cancellation policy for Water Heater, Furnace, and A/C? There is mention in one document about 7 years for the WH but no mention of this same info in their other document. Is there some minimum years one must rent these units or else PAY A PENALTY? What are the years? At best one of the documents stated for WH = $200 for 1 year or less, $40 for 1 year to 9 years, $0 for 10yrs+. No mention of AC or Furnace.
Also out of curiosity what does their policy say when buying a home with these rented items -- does the new owner have the term date reset and so he is now stuck with the items for XX years?