Shopping Discussion

Locked: Replaced Dishwasher forgot I had extended warranty

  • Last Updated:
  • Jun 21st, 2018 7:00 pm
[OP]
Newbie
Nov 29, 2009
25 posts
2 upvotes
Montreal

Replaced Dishwasher forgot I had extended warranty

I bought a dishwasher in 2013 and it broke a few months ago. I had it replaced with a different model from a different retailer. A few days ago, the original retailer called me to ask If i wanted to extend my gold-plan coverage protection for an extra 2 or 4 years. To my surprised I had totally forgotten that I had paid the extra 100$ to cover the dishwasher bumper-to-bumper for the following 5 years after purchase. I accidentally replaced it from a different retailer while still under coverage from the original retailer.

Do I have any recourse here? There was no obvious sticker or label anywhere on the machine to remind me of the extended coverage. It's my mistake but I'd still like to know if I have any leverage here with the original retailer?

Any help is much appreciated.
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Deal Addict
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Mar 23, 2011
1993 posts
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Etobicoke
No
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"It's better to be dead and cool...than alive and uncool!"
Deal Addict
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Oct 13, 2007
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Edmonton
Do you still have the broken dishwasher? If yes, you can certainly claim it.
Deal Addict
Jan 29, 2017
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Is it past 5 years now? If you paid with a CC you may have an extra year coverage on top of your extended.
[OP]
Newbie
Nov 29, 2009
25 posts
2 upvotes
Montreal
starchoice wrote: Do you still have the broken dishwasher? If yes, you can certainly claim it.
I wish, that's part of the problem....
Banned
Dec 25, 2017
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Rockwood
Can't tell if serious.
Deal Fanatic
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Oct 22, 2007
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London
Leverage for what?
Member
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Sep 30, 2015
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East York, ON
You seriously want to know if you have any leverage over a broken dishwasher you already threw away?
Deal Fanatic
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Jul 29, 2005
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Mississauga
Face With Rolling Eyes
My food blog - Reggie The Food Critic.
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Aug 18, 2005
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Tuition to the School of Life is not tax deductible.
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Jan 3, 2014
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vpsaline wrote: Do I have any recourse here? There was no obvious sticker or label anywhere on the machine to remind me of the extended coverage. It's my mistake but I'd still like to know if I have any leverage here with the original retailer?
If you had paid to repair the dishwasher, you may have been able to submit for reimbursement of the repair costs. However, this is you disposing of the defective merchandise 'a few months ago' and forgetting you had warranty coverage - this is all on you. You have absolutely no leverage at all with the original retailer, and they did absolutely nothing wrong. Stickers or labels are not common and the lack of same wouldn't be a strong point in your favour anyway.

Chalk it up as a lesson for this new dishwasher. :)
Proud RFD member since January 31, 2007. Feel free to add 3,034 to my post count.
Member
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Aug 13, 2004
453 posts
54 upvotes
Toronto
Sucks sorry to hear.

I usually put a sticker with the warranty date on the device near the serial number so that I don't forget 5+ years later
Deal Fanatic
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Sep 12, 2007
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Greely
Sorry but is this a serious thread?
Deal Fanatic
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Nov 24, 2012
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Space
Sometimes I wonder when I read some wack posts on here. Common sense isn’t so common it seems.
Jr. Member
Nov 10, 2017
101 posts
44 upvotes
You bought it 5 years ago and bought the extended warranty which was for five years. So basically your warranty is over...unless it's a case of just under 5 years then just count your losses because the extended warranty was for five years and it's been almost 5 years, even if they prorated a refund for you, near then end of the 5 years, it will add up to not much anyway.
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Jan 6, 2004
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Mississauga
vpsaline wrote: I wish, that's part of the problem....
If this is a serious post you have bigger problems to worry about......
Deal Addict
Mar 14, 2006
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Toronto
Sorry..you are out of luck...
Member
Feb 11, 2018
238 posts
417 upvotes
If you still have the broken one then get it replaced and sell it on Kijiji. If you got rid of the broken one (like I guess you did) then you are screwed. Unless you can buy for very cheap a broken dishwasher identical to the one you had.
Deal Addict
Aug 5, 2002
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Newfoundland (Former…
TomLafinsky wrote: If you still have the broken one then get it replaced and sell it on Kijiji. If you got rid of the broken one (like I guess you did) then you are screwed. Unless you can buy for very cheap a broken dishwasher identical to the one you had.
They will have the serial number of the original unit of course otherwise people can just scam it.
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Nov 28, 2011
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Markham
lol. OP you should do stand-up

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