return too many items on amazon?

Amourek wrote: ↑ Translation: "You're returning too much stuff and costing us money. Knock it off or we'll ban your account."

IcarusLSC wrote: ↑ I'm surprised mines not been banned then. About 50% of the stuff I've ever bought on Amazon has been fake/defective whether it be electronics, auto accessories, tools, electrical items etc... Always returned due to being fake or crap (usually fake.)

mindabsence wrote: ↑ I would imagine that exactly like you say, there is some sort of algorithm that looks at return percentage versus overall order count, and once a certain threshold of returns is passed then it triggers a review.

Amazon does have a return policy, but like any company, they lose money on returns. Right now they see you a customer who has spent very little money on that new account, returned a fair percentage of that, so your overall profitability to them is probably quite far in the red probably! I treat my Amazon purchases as if there is no return policy and only buy if I'm serious about the decision. Anything I have had to return over the years has been stuff that either arrived broken, or goods that were false advertising from third party sellers where I got something that wasn't at all as pictured (which I tried to work out directly with the seller, prior to involving Amazon too).

This also begs the question - why did you "recently start a new Amazon account"? This seems questionable too as it isn't commonly done by folks who aren't trying to get around things like bans on their old accounts. The purchase history on your old account would help your case here and probably not have had this warning triggered, unless it too was flagged for returns lol

Marcketing2020 wrote: ↑ Never happened to anyone at Walmart!

GloryFades wrote: ↑ Were most/any of those purchases sold by Amazon directly or at least fulfilled by them? I imagine no, correct? I think they recognize the importance of holding their 3rd Party Sellers accountable and avoiding being perceived as enabling counterfeiting and ripping consumers/brands off... I imagine there's prolly some sort of consideration within the algorithm to attempt to distinguish legitimate returns for valid reason from more frivolous returns that could be perceived as an abuse of the policy...

IcarusLSC wrote: ↑ Yes, in my case most were fulfilled and shipped by Amazon. I try to avoid stuff that isn't...

OAlton wrote: ↑Ive returned hundreds and got nothing.