return too many items on amazon?
Hello,
was wondering if any of you have ever received a return policy from amazon such as the one below? I recently started a new amazon account and it so happens that 3 out of the first 5 orders i made, i need to return. I would imagine they have some sort of algorithm that triggers these emails to be sent out to customers as "warnings"
Curious if anyone has gotten these emails and what might the next level of escalation might be from amazon?
Hello,
We contacted you on about your refund requests for items that you returned.
You continue to return a high number of orders, despite our reminder email.
To help us understand the problems you might be having with your orders, please reply to this email with the order numbers and reasons for each return. We welcome any feedback about these orders that might help us improve our services.
Your account remains active. You are still able to place orders and, if necessary, return items.
Learn about our return policies in the Returns, Refunds and Title section of the Conditions of Use, available at the bottom of all Amazon.ca pages.
Sincerely,
Account Specialist
Amazon.ca
was wondering if any of you have ever received a return policy from amazon such as the one below? I recently started a new amazon account and it so happens that 3 out of the first 5 orders i made, i need to return. I would imagine they have some sort of algorithm that triggers these emails to be sent out to customers as "warnings"
Curious if anyone has gotten these emails and what might the next level of escalation might be from amazon?
Hello,
We contacted you on about your refund requests for items that you returned.
You continue to return a high number of orders, despite our reminder email.
To help us understand the problems you might be having with your orders, please reply to this email with the order numbers and reasons for each return. We welcome any feedback about these orders that might help us improve our services.
Your account remains active. You are still able to place orders and, if necessary, return items.
Learn about our return policies in the Returns, Refunds and Title section of the Conditions of Use, available at the bottom of all Amazon.ca pages.
Sincerely,
Account Specialist
Amazon.ca